Esther Felix

• Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
• Inspected cards and gaming equipment to verify proper functioning and good working order.
• Dealt appropriate number of cards to each player and verify placed bets before starting game.
• Adhered to company and game policies as well as state and federal regulations.

Craps dealer

• Built positive relationships with customers to increase repeat business.
• Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
• Quickly and accurately counted drawers at start and end of each shift.
• Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.

Cash handling

Customer service

• Responded to customer requests for products, services, and company information.
• Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
• Trained new personnel regarding company operations, policies and services.
• Followed up with customers about resolved issues to maintain high standards of customer service.

• Applied positive behavior management techniques to enhance social interactions and emotional development.
• Taught children to organize toys, wash hands, and share by leading by example.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Introduced children to educational games and activities to boost learning.
• Assisted in potty training and other daily hygiene activities to support child development.
• Facilitated learning through play, stories and outdoor activities for successful child outcomes.