Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Timeline
Generic

Esther Gauerke

Neenah,WI

Summary

I am an outgoing student pursuing flexible part-time employment with weekend and evening shift options. I am a very hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I want individuals to have the best experience. I am personable and love to have a conversation with anyone.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Swim Lesson Instructor

Winona State University
Winona, MN
10.2023 - Current
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Enforced safety rules and procedures to minimize injuries.
  • Created fun activities that reinforced swimming skills while keeping students engaged.
  • Built and established lasting relationships using encouragement and personal support.
  • Taught basic water safety skills such as floating, treading water, and rescue techniques.
  • Observed participants during classes, watching for issues and incorrect techniques.
  • Encouraged students to build confidence in and out of water by making swimming fun.

Waitress/Manager

Clearwater Harbor
Waupaca, WI
03.2018 - 08.2023
  • Monitored employee performance, identified areas of improvement, and provided feedback.
  • Explained goals and expectations required of trainees.
  • Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
  • Coordinated catering services for special events such as weddings or corporate functions.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Resolved customer complaints in a timely manner with professionalism.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Education

High School Diploma -

Neenah High School
Neenah, WI
05-2022

Some College (No Degree) - Psychology, Public Health

Winona State University
Winona, MN

Skills

  • CPR Certified
  • High Customer Service
  • Quick Responder
  • Positive Reinforcement
  • First Aid Training
  • Empathetic
  • Organized
  • Analytical
  • Quick Learner
  • Not Afraid to ask Questions
  • Creative Thinking
  • High Work Ethic

Affiliations

  • Musical: Piano (16 years), Guitar (10 years), Flute (8 years), Mandolin (2 years).
  • You will find me hiking or swimming in my free time during the summer. They are my favorite activities.
  • I love attending Broadway shows or going to concerts with my friends and family.

Certification

  • CPR and First Aid Certified (until 05/2026)
  • Lifeguard Certification (looking to be recertified)

Accomplishments

  • I received leadership and mentor awards all through middle school and high school.
  • National Honor Society in high school.
  • Manager of a restaurant.
  • Finisher in music competitions.
  • Fastest saves while lifeguarding.

Timeline

Swim Lesson Instructor

Winona State University
10.2023 - Current

Waitress/Manager

Clearwater Harbor
03.2018 - 08.2023

High School Diploma -

Neenah High School

Some College (No Degree) - Psychology, Public Health

Winona State University

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Esther Gauerke