Lipa Guttman
Monroe,NY
Summary
Experienced programming professional familiar with working on databases and applications. Specializing development tools. Collaborative and productive with excellent planning and communication abilities.
Hardworking and reliable worker with strong ability in Performing business tasks. Highly organized, proactive and punctual with team-oriented mentality.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Software Engineer
Beaver custom software Inc
Monroe, NY
03.2023 - Current
- Analyzed user requirements to develop software solutions and created technical specifications.
- Developed C# applications to automate processes and streamline workflow.
- Developed .NET applications using C#, ASP.NET, HTML, and JavaScript.
- Created database objects like tables, views, indexes and synonyms in Oracle 11g and 12c databases.
- Identified opportunities for upselling additional products or services based on customer needs.
Care Manager
hamaspik orange
, NY
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Used motivational interviewing to educate, support and motivate change.
- Maintained records and charts to track and report progress of process improvements.
- Reduced conflict and divisive behaviors to reach productive solutions.
Customer Service Manager
The que kiosk
Monroe, NY
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Assisted customers in making payments on accounts and setting up payment plans.
- Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
Tutoring
mesivta kj
Monroe , N Y
- Assisted students in finding useful study methods to enhance academic performance.
- Creating comfortable tutoring environment conducive to learning.
- Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
Education
Computer Programming
ICA
Skills
- Interface design and implementation
- Application debugging
- Programming documentation
- Data structures
- API design
- NET development
- XML and JSON handling
- SQL expert
- Customer Service
- Software integration
- Client relations and retention
- Quality assurance controls
- Focused on customer satisfaction
- Problem Resolutions
- Clear Instruction and Communication
Timeline
Software Engineer
Beaver custom software Inc
03.2023 - Current
Care Manager
hamaspik orange
Customer Service Manager
The que kiosk
Tutoring
mesivta kj
Computer Programming
ICA
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