Summary
Overview
Work History
Education
Skills
Professional Development
Timeline
Generic

Esther Gyasi

Lorton,Virginia

Summary

A highly organized and detail-oriented professional, with over ten years of senior executive level experience in project management such as analytical support and editorial assistance, scheduling, travel arrangements, financial management, and corporate event planning. Excellent organizational skills, maintain confidentiality, tech-savvy, and independent worker as work well with a team. Leverages outstanding interpersonal and communication skills to build and maintain effective relationships with colleagues, management, and both government and non-government stakeholders. Seizes opportunities to overcome challenges and secure the achievement of established objectives. As a focused performer, prioritizes responsibilities and oversees multiple projects to successful completion.

Overview

12
12
years of professional experience

Work History

Executive Assistant to Head of Global Public Policy & Greater Washington Market President

Bank of America
12.2018 - Current
  • Manage the Executive's complex, rapidly shifting calendar: Working with other Executives, External and Internal stakeholders, and International Committees on developing and implementing the bank's strategic priorities and specific projects and initiatives to achieve its operational excellence goals
  • Key Contributions: Ensure the Executive is working on the most necessary items for the department, is aware of timelines and deliverables and that communication is cascaded up and down as needed
  • Manage all day-to-day administrative responsibilities for the Executive's team
  • This includes process approvals, timekeeping, performance management, hiring process, secure onboarding coverage, and training new employees
  • Proactively manage Executive's calendar priorities based on team needs, project deadlines, company earnings, board and Management meetings
  • Coordinate complex travel arrangements, including domestic and international travel as well as manage multiple reservations, considering travel visas, cost, and proper documentation
  • This may involve short notice additions/revisions during the weekends, on rare occasions
  • Plan and execute the Executive's in-person strategy leadership meetings, Global Town halls, All-Hands, and offsite/onsite meetings, including hotel reservations, flights, catering, and agendas for executives and managers
  • Exercise sound judgement to prioritize and take ownership of projects; compose and prepare correspondence that is often sensitive and confidential, compile documents for travel/meetings
  • Process procurement contracts, vendor invoices, purchase orders, and expense reports
  • Finding and developing an efficient and effective way to maximize the executive's time, including team meetings, external meetings, and goal tracking
  • Handle a high volume of emails, discerning priority issues requiring the Executive's attention and effectively delegating other matters, ensuring their resolution
  • Communicate with the Board, Management team, government and non-government stakeholders in a highly responsive, professional manner
  • Understand how the company functions and the process of the business by knowing the executives' responsibilities in each area of the business
  • Provide proactive and strategic Executive support for visiting Board Members and Management Executives for the bank, including the CEO
  • Manage and monitor quarterly and incremental budget planning processes and suggest improvements as needed
  • Schedule all Finance-related reviews and events
  • Work with the executive operation team to provide administrative support, mentorship, and guidance to enhance the team


Executive Assistant to President

AMERICAN WATER (VA/MD)
04.2014 - 12.2018
  • Provide high-level administrative, project management, and research support to the President, Operations Director and leadership team, of the largest investor-owned water utility, for the states of Virginia and Maryland
  • Key Contributions: Managed extremely complex calendar for the president
  • Arranged both domestic and international travel plans, itineraries, and compile materials for travel/meetings
  • Processed vendor invoices, expense reports, purchased orders, and procurement contracts
  • Prepared/ drafted reports, presentations, agendas, and correspondence for meetings/events
  • Prioritized and took ownership of projects and ensured deadlines were met and within budget parameter
  • Coordinated internal and external meetings, corporate events
  • Created invitations, RSVP management, catering, venue, and prepare agenda and meeting logistics
  • Managed quarterly and incremental budget planning processes and suggested improvements
  • Assisted Finance Manager in drafting cost center budgets and payroll
  • Attended important project meetings to take notes and actively participate on behalf of the executive to ensure projects are delivered on time
  • Worked with the management team and their offices to keep them well-informed of upcoming commitments and responsibilities
  • Executive operation team to provide administrative support, mentorship, and guidance to enhance the team
  • Led Executive Assistants with varying levels of experience and responsibility, upholding standards and guidelines for the team-wide administrative efforts and maintaining a safe and diverse working environment for all team members
  • Collaborated and maintained strong liaison with the board, legislation and governmental agencies to ensure smooth communication and working relationships
  • Instrumental in providing vital information on issues relating to business regulatory, legislative, and political development that impacts the organization
  • Assisted Facilities, IT, and Security to resolve any logistical issues and to ensure tasks are completed.

Senior Administrative Assistant

World Wildlife Fund
03.2012 - 03.2014
  • Provide high-level administrative, project management, and research support to Senior Directors and leadership team
  • Key Contributions: Managed senior executives' complex calendars, travel arrangements, expense reports, meeting preparation, and coordinated office access
  • Contacted Executive staff members outside and inside the U.S
  • Regularly to exchange information and resolve issues related to administrative functions
  • Attended meetings and took minutes of action points, writing up minutes according to set template and tracking action points for follow-ups
  • Provided administrative and technical support to unit staff, including responding to requests for information, and monitoring development of faxing, filing, and photocopying
  • Assisted International Executives in organizing travel arrangements and obtaining visas
  • Applied for more pages for the Executive's passport for their international travel
  • Assisted and created contents including drafting emails, creating presentations and memos
  • Planned and executed department offsite, conferences, and other activities
  • Processed vendor invoices and purchase orders
  • Processed department's contracts, including grants, consultant, and travel-grant agreements
  • Scheduled and assisted with teleconferencing and videoconferencing facilities.

Administrative Assistant/Visitor Control

Decisive Analytics Corporation
08.2011 - 03.2012
  • Supported Vice Presidents of Administration, International Relations and Engineering departments in a wide variety of administrative functions, projects, and information-management processes
  • Welcomed visitors and directed visitors appropriately
  • Key Contributions: Coordinated various successful corporate events, conference, and meetings at all levels
  • Contributed to special projects including creating invitation cards, corporate greeting cards, and document binders for projects, government proposals, and new employees
  • Managed DAC phone directory, organizational charts, and company's employee records
  • Aided Human Resource Manager in tracking and analyzing HR metrics and reports
  • Assisted in the recruiting and hiring process, exit interviews, reference checks, and other HR-related departmental programs
  • Processed expense reports, credit card statements, and invoices
  • Managed PMI parking passes for employees
  • Tracked and analyzed HR metrics, reports, and plans for the HR Manager
  • Drafted PowerPoint presentations and edited, proofread, revised, and formatted government contract proposals for corporate executives
  • Maintained the company's SharePoint site, updated employee information, posted weekly and quarterly meeting minutes online, and maintained the company's distribution list
  • Maintained personnel employee files, updating clearance, Social Security, and marital status
  • Provided general administrative and technical support to senior executives, including responding to inquiries, monitoring the development of electronic mailbox, faxing, filing, photocopying, and maintaining internal and external email distribution lists
  • Ordered supplies for the department.

Education

Bachelor of Arts - Psychology

Franklin & Marshall College
Lancaster, Pennsylvania
05.2011

Skills

  • MS Office Suite
  • Adobe Suite
  • Human Resource Information System (HRIS)
  • SharePoint
  • WebEx
  • Skype
  • Zoom
  • Microsoft Team
  • Telepresence conferencing
  • PeopleSoft
  • Customer Relationship Management (CRM) Database
  • SAP system
  • Egencia Corporate Travel
  • Workday
  • Visa IntelliLink Spend Management
  • Videoconference Preparation
  • Information Confidentiality
  • Schedule Management
  • Strong Problem Solver
  • Slack

Professional Development

Defense Travel System, 2011

Timeline

Executive Assistant to Head of Global Public Policy & Greater Washington Market President

Bank of America
12.2018 - Current

Executive Assistant to President

AMERICAN WATER (VA/MD)
04.2014 - 12.2018

Senior Administrative Assistant

World Wildlife Fund
03.2012 - 03.2014

Administrative Assistant/Visitor Control

Decisive Analytics Corporation
08.2011 - 03.2012

Bachelor of Arts - Psychology

Franklin & Marshall College

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Esther Gyasi