Dedicated professional with experience at Disney Grand Floridian & Spa, excelling in housekeeping and guest support. Proven ability to enhance guest satisfaction through effective cleaning techniques and clear communication. Skilled in inventory management and maintenance reporting, ensuring a pristine environment while fostering teamwork and reliability.
Work History
Houseperson/Runner
Disney Grand Floridian &Spa
Orlando
Maintained cleanliness and organization of common areas to enhance guest experience.
Assisted in laundry operations, ensuring timely delivery of fresh linens and towels.
Supported housekeeping staff by restocking supplies and cleaning equipment as needed.
Followed safety protocols while handling cleaning chemicals and equipment.
Monitored inventory levels of cleaning supplies, reporting shortages to management.
Collaborated with team members to ensure efficient workflow during peak hours.
Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
Helped improve response times by reporting urgent maintenance issues to appropriate departments swiftly.
Enhanced guest satisfaction by maintaining a clean and orderly hotel environment.
Collaborated with team members to maintain inventory of supplies and linens for streamlined operations.
Managed trash removal and recycling efforts to maintain a sanitary property and reduce environmental impact.