Esther Lowery

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversee daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

prepare estimates to email to customers,

customer service and phone etiquette

prepare insurance forms and maintain contact with insurance companies

tax preparation and finance

marketing

Assisted patients with daily living activities, promoting independence and dignity.

• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Documented patients improvements or changes in personality or character
• Light housekeeping
• Prepare meals based on dietary needs
• Medication reminders
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.

• Enhanced patient comfort by providing attentive and compassionate care.
• Maintained accurate documentation of patient information, adhering to HIPAA regulations.
• Delivered high-quality care by closely following established protocols and procedures.
• Supported patients'' personal hygiene needs, ensuring dignity and cleanliness.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.