Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
Timeline
Generic

Esther Martinez

Abilene

Summary

Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Compassionate Mental Health Technician with hands-on experience providing support in mental health settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Oceans Behavioral Hospital Abilene
Abilene
02.2025 - Current
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Provided excellent service to patients through personable communication.
  • Monitored patient behaviors and reported significant changes to supervising mental health professionals.
  • Advocated for patient rights and provided guidance on navigating mental health systems.
  • Monitored patient behavior to ensure safety and compliance with treatment plans.

CNA

Texas State Supportive Living Center
Abilene
06.2024 - 08.2024
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Provided compassionate support to patients, enhancing their comfort and well-being.
  • Documented patient care activities accurately in electronic health records system.
  • Collaborated with healthcare team to ensure quality patient care delivery.
  • Educated patients on health practices and encouraged participation in their care plans.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Monitored food intake and output as directed by nursing staff.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.

Receptionist

DR. Crumbliss
Abilene
01.2020 - 02.2020
  • Managed phone calls and scheduled appointments efficiently.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Performed clerical duties such as filing, photocopying, transcribing, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
  • Assisted with insurance verification and billing inquiries.
  • Collaborated with medical staff to ensure smooth patient flow.

CNA

Hendrix Medical Center
Abilene
01.2013 - 05.2013
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Documented patient care activities accurately in electronic health records system.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Educated patients on self-care techniques that would help them maintain their independence.
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Distributed drinking water and nourishment to residents.
  • Provided compassionate support to patients, enhancing their comfort and well-being.
  • Collaborated with healthcare team to ensure quality patient care delivery.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Prepared patients for EKG tests by explaining procedures and ensuring comfort.
  • Operated EKG machines to record electrical activity of the heart accurately.
  • Maintained equipment cleanliness and functionality for optimal performance.
  • Performed EKG tests on patients of all ages, including neonatal and geriatric.
  • Observed strict confidentiality when handling patient information according to HIPAA regulations.
  • Ensured that all supplies necessary for performing EKG tests were stocked adequately.
  • Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
  • Assisted with stress tests, holter monitors, pacemaker checks and other diagnostic procedures as needed.
  • Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.

CNA

Hills Resources
Abilene
11.2010 - 12.2011
  • Provided daily personal care for individuals with special needs.
  • Monitored health conditions and reported changes to healthcare professionals.
  • Maintained a safe and clean environment for clients at all times.
  • Supported daily living skills, including cooking and hygiene routines.
  • Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.

CNA

Abilene Regional Medical Center
Abilene
12.2009 - 11.2010
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Education

CNA - Nursing

Cisoc Junior College
01-2022

No Degree - Job Corps

Christain Women's Jobs Corps
Abilene, TX
05-2022

GED -

Abilene Adult Education
Abilene, TX
05-2012

CNA - Nursing

Windcrest Alheimers Care Center
Abilene, TX
07-2009

Certified Clinical Medical Assistant - Medical Assistant

Abilene Medical Assistant School
Abilene, TX

Skills

  • Patient advocacy
  • Electronic health records
  • Vital sign monitoring
  • Infection control procedures
  • Customer service
  • Behavior observation
  • Patient safety management
  • Clinical documentation
  • Bedside manner
  • Colostomy care
  • EKG operation
  • Basic life support
  • Patient communication
  • Medical ethics
  • Multitasking
  • Emergency response
  • Electronic charting
  • Equipment calibration
  • Sterilization techniques
  • CPR/AED
  • Medical documentation
  • Medical terminology

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Award for Master Care Giver
  • Award for stellar performance thru Christaian Women's Job Corps
  • I was included in an Obituary of a Patient I cared for.

Certification

  • CPR Cerification

Affiliations

It can be form a mother of two teenagers always needing a ride here and there to a faithful Christian women telling her testimony.

Timeline

Mental Health Technician

Oceans Behavioral Hospital Abilene
02.2025 - Current

CNA

Texas State Supportive Living Center
06.2024 - 08.2024

Receptionist

DR. Crumbliss
01.2020 - 02.2020

CNA

Hendrix Medical Center
01.2013 - 05.2013

CNA

Hills Resources
11.2010 - 12.2011

CNA

Abilene Regional Medical Center
12.2009 - 11.2010

CNA - Nursing

Cisoc Junior College

No Degree - Job Corps

Christain Women's Jobs Corps

GED -

Abilene Adult Education

CNA - Nursing

Windcrest Alheimers Care Center

Certified Clinical Medical Assistant - Medical Assistant

Abilene Medical Assistant School
Esther Martinez