Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Martins

Conyers,GA

Summary

Organized Administrative Director with 0ver 16 years background refining, developing and implementing services and programs for improving operations. Adept at hiring, mentoring and training new employees and drafting budgets. Professional and resourceful with outstanding communication and presentation abilities.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Mission and Administrative Director

New Trinity Assemblies Inc
Conyers, Georgia
03.2010 - Current
  • Executed recruitment strategies resulting in the successful onboarding of 50 new employees, ensuring the organization had the right talent to meet its operational needs and increase productivity by 30%
  • Managed coordination and documentation for church events, liaised with missionaries to address their needs, and represented the organization at meetings, leading to a 20% increase in mission success rate
  • Secured funding for various programs within the organization through effective communication with external entities, contributing to an 80% growth in overall organizational revenue.
  • Directed the recruitment process for new employees; conducted interviews and reference checks.
  • Maintained up-to-date records of all staff members, including job descriptions, evaluations, and salary information.
  • Provided guidance on personnel matters such as employee relations, compensation and benefits administration.
  • Ensured compliance with applicable laws, regulations and organizational policies.
  • Monitored performance metrics to assess departmental effectiveness.
  • Collaborated closely with other departments to ensure smooth flow of operations across the organization.

Administrative Manager

P.H.C.MOTORS
Accra, Ghana
01.2006 - 01.2010
  • Hired and employed new workers, contributing to increased productivity and sales by 150%
  • Acted as a liaison officer with overseas companies and headquarters
  • Assisted the national manager in exportations, handling free zone and tax-free vehicles
  • Wrote reports and memos, recruited new staff, and managed annual leave
  • Handled ownership and processing for customers and companies, maintaining records of assets
  • Met company goals in regard to sales.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Provided support to departmental managers in the development of project plans and initiatives.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Organized meetings between executives and outside vendors or clients.

Administrative Manager

Universal Oil Ghana Limited
Ghana, Africa
01.2005 - 01.2006
  • Planned and implemented new administrative procedures, resulting in a 15% increase in efficiency and a 20% reduction in processing time for all office tasks
  • Recruited and trained a team of 10 personnel, allocating responsibilities based on individual strengths which led to a 30% increase in overall productivity within the office space
  • Assessed staff performance through quarterly evaluations, providing coaching and guidance that resulted in a 10% improvement in employee satisfaction and maximum efficiency across all departments.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Coordinated with executive staff to ensure deadlines were met in a timely manner.
  • Created and maintained filing systems for employee records, financial reports, and other documents.

Human Resources Administrator

Highway International
Ghana, Africa
01.2004 - 01.2005
  • Responsible for recruiting and handling communication between missionaries and the office
  • Filed and placed all documents into their respective areas
  • Acted as a mission director and administrative communicator.
  • Assisted in the recruitment process by conducting phone interviews and scheduling onsite interviews.
  • Maintained employee records, ensuring accuracy and confidentiality of all documents.
  • Monitored compliance with employment laws and regulations.
  • Conducted exit interviews to determine reasons for employee departures.
  • Prepared reports regarding personnel related activities such as turnover rate, absenteeism.
  • Processed new hire paperwork and conducted onboarding orientations.
  • Provided assistance in the performance management process, including setting goals and objectives.

Education

Bachelor of Science - ANIMAL HEALTH AND PRODUCTION

OLABISI ONABANJO UNIVERSITY
01.2001

Senior Secondary School -

Mayflower Secondary School
01.1986

Skills

  • Event Coordination
  • Office record management
  • Meeting planning
  • Document Management
  • Meeting Coordination
  • Administrative Management
  • Logistical Planning
  • New employee orientations
  • Customer Relations
  • Meeting Scheduling

Certification

  • Clinical Research Fastrack, City, State
  • Clinical Research competence and completion, City, State

Timeline

Mission and Administrative Director

New Trinity Assemblies Inc
03.2010 - Current

Administrative Manager

P.H.C.MOTORS
01.2006 - 01.2010

Administrative Manager

Universal Oil Ghana Limited
01.2005 - 01.2006

Human Resources Administrator

Highway International
01.2004 - 01.2005

Bachelor of Science - ANIMAL HEALTH AND PRODUCTION

OLABISI ONABANJO UNIVERSITY

Senior Secondary School -

Mayflower Secondary School

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Esther Martins