Esther Mason
Chesterfield,VA
Summary
Dynamic and dedicated professional with a strong work ethic and problem-solving skills, honed through experience as a Construction Worker at Side Jobs. Proven ability to enhance team collaboration and ensure scene safety, while delivering exceptional emergency medical care as an EMT volunteer. Committed to maintaining high standards and achieving project goals efficiently.
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
1
1
year of professional experience
Work History
Server
Latitude Seafood
04.2025 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Lifeguard
Beulah Swimming and Tennis Club
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Emergency Medical Technician Volunteer
Manchester Volunteer Rescue Squad
01.2025 - Current
- Managed inventory of medical supplies on ambulances, ensuring proper stock levels for optimal preparedness during emergencies.
- Assisted paramedics in performing advanced life support procedures when necessary, increasing the chances of patient survival.
- Built trust among diverse populations by displaying cultural competence when working with individuals from different backgrounds.
- Enhanced patient care by providing timely and efficient emergency medical assistance during various community events.
- Upheld strict confidentiality standards regarding sensitive personal information as outlined by HIPAA regulations.
- Demonstrated strong teamwork skills through close collaboration with fellow EMTs, firefighters, and law enforcement personnel.
- Maintained a high level of professionalism while interacting with patients, families, and bystanders during emergencies.
- Maintained a high level of physical fitness, ensuring the ability to perform physically demanding tasks during emergency situations.
- Increased patient safety by promptly identifying hazardous situations at emergency scenes and taking appropriate action to mitigate risks.
- Developed effective communication skills while coordinating with dispatchers, hospital staff, and other healthcare professionals during emergencies.
- Improved response times and patient outcomes by effectively prioritizing tasks and making informed decisions under pressure.
- Advanced overall quality of care by consistently adhering to established guidelines and protocols for emergency medical treatment.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered CPR, oxygen and other life-saving medical treatments.
- Assisted with lifting and moving patients.
- Responded to 911 calls for medical emergencies.
Construction Worker
Side Jobs
05.2025 - Current
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Server
Cracker Barrel
01.2025 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Science - Biomedical Sciences
Radford University
Radford, VA05-2029
High School Diploma -
Cosby High School
Midlothian, VA05-2025
Skills
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
- Strong work ethic
- Order management
- Advanced life support
- Scene safety assessment
- Emergency medical care
- Strong communicator
- Effective problem-solver
- First aid
Timeline
Construction Worker
Side Jobs
05.2025 - Current
Server
Latitude Seafood
04.2025 - Current
Emergency Medical Technician Volunteer
Manchester Volunteer Rescue Squad
01.2025 - Current
Server
Cracker Barrel
01.2025 - 04.2025
Lifeguard
Beulah Swimming and Tennis Club
05.2024 - Current
Bachelor of Science - Biomedical Sciences
Radford University
High School Diploma -
Cosby High School
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