Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Work Availability
Quote
Timeline
AssistantManager
Esther Mba

Esther Mba

Student
Jamaica Plain,MA

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Career Communities Graduate Fellow

Suffolk University
Boston, MA
09.2022 - Current
  • Attend job fairs and visited classrooms to provide wide range of information to prospective job seekers
  • Equip students with job search skills to increase success chances
  • Develop and deepen connections with students, influencing career and life choices of each potential program participant
  • Analyze student data to determine program interest and participation
  • Led workshops for job seekers to provide information on job searching, application completion and resume building

EHR Conversion Consultant

Apex Systems Inc
Northfield, OH
09.2021 - 03.2022
  • Provided one-on-one training and support for software end users and staff during Go-Live to improve functionality and efficiency
  • Developed a deep understanding of the Cerner EHR system to remove technical barriers for healthcare professionals
  • Partnered with healthcare professionals to effectively resolve issues on-site
  • Collaborated with software engineers and developers to identify and diagnose software issues to fix and improve the software experience for end users
  • Used interpersonal and communication skills in interactions, enriching team collaboration, and customer relationships on EHR projects

Peer Health Advocate

Mental Health Peer
Cleveland, OH
01.2020 - 02.2021
  • Educated fellow students on physical health related topics to improve lifestyles by make healthy decisions
  • Planned and engaged in 4 events with teammates to encourage the adoption of healthy habits
  • Acted as an intermediary between students and other health and wellness resources on campus to receive assistance
  • Implemented outreach strategies to engage students in community-based services

Library Help Desk Assistant

John Carroll University
Cleveland, OH
10.2018 - 05.2021
  • Communicated thoughtful, empathetic, and complete resolutions tailored to each library user’s unique needs
  • Maintained the organization of 5 study areas which helped 20+ students study better
  • Assisted 100+ library users with other external resources and computer related concerns to increase productivity
  • Conducted research to assist with routine tasks and special projects

Education

Bachelor of Science - Economics

John Carroll University
Cleveland
09.2018 - 05.2021

Master of Science - Business Analytics

Suffolk University
Boston, MA
09.2022 - Current

Skills

Solutions deployment

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Accomplishments

  • Certifications: HubSpot Inbound Marketing Certification, HubSpot Inbound Sales Certificate

Software

SAS

Tableau

Power BI

Microsoft Excel

SQL

Python

Certification

Power BI

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is not only for what we do that we are held responsible, but also for what we do not do.
Molère

Timeline

Power BI

10-2022

Career Communities Graduate Fellow

Suffolk University
09.2022 - Current

Master of Science - Business Analytics

Suffolk University
09.2022 - Current

EHR Conversion Consultant

Apex Systems Inc
09.2021 - 03.2022

Peer Health Advocate

Mental Health Peer
01.2020 - 02.2021

Library Help Desk Assistant

John Carroll University
10.2018 - 05.2021

Bachelor of Science - Economics

John Carroll University
09.2018 - 05.2021

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