SAS
Esther Mba
Student
Jamaica Plain,MA
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Career Communities Graduate Fellow
Suffolk University
Boston, MA
09.2022 - Current
- Attend job fairs and visited classrooms to provide wide range of information to prospective job seekers
- Equip students with job search skills to increase success chances
- Develop and deepen connections with students, influencing career and life choices of each potential program participant
- Analyze student data to determine program interest and participation
- Led workshops for job seekers to provide information on job searching, application completion and resume building
EHR Conversion Consultant
Apex Systems Inc
Northfield, OH
09.2021 - 03.2022
- Provided one-on-one training and support for software end users and staff during Go-Live to improve functionality and efficiency
- Developed a deep understanding of the Cerner EHR system to remove technical barriers for healthcare professionals
- Partnered with healthcare professionals to effectively resolve issues on-site
- Collaborated with software engineers and developers to identify and diagnose software issues to fix and improve the software experience for end users
- Used interpersonal and communication skills in interactions, enriching team collaboration, and customer relationships on EHR projects
Peer Health Advocate
Mental Health Peer
Cleveland, OH
01.2020 - 02.2021
- Educated fellow students on physical health related topics to improve lifestyles by make healthy decisions
- Planned and engaged in 4 events with teammates to encourage the adoption of healthy habits
- Acted as an intermediary between students and other health and wellness resources on campus to receive assistance
- Implemented outreach strategies to engage students in community-based services
Library Help Desk Assistant
John Carroll University
Cleveland, OH
10.2018 - 05.2021
- Communicated thoughtful, empathetic, and complete resolutions tailored to each library user’s unique needs
- Maintained the organization of 5 study areas which helped 20+ students study better
- Assisted 100+ library users with other external resources and computer related concerns to increase productivity
- Conducted research to assist with routine tasks and special projects
Education
Bachelor of Science - Economics
John Carroll University
Cleveland 09.2018 - 05.2021
Master of Science - Business Analytics
Suffolk University
Boston, MA 09.2022 - Current
Skills
Solutions deployment
Accomplishments
- Certifications: HubSpot Inbound Marketing Certification, HubSpot Inbound Sales Certificate
Software
Tableau
Power BI
Microsoft Excel
SQL
Python
Certification
Power BI
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is not only for what we do that we are held responsible, but also for what we do not do.
Molère
Timeline
Power BI
10-2022
Career Communities Graduate Fellow
Suffolk University
09.2022 - Current
Master of Science - Business Analytics
Suffolk University
09.2022 - Current
EHR Conversion Consultant
Apex Systems Inc
09.2021 - 03.2022
Peer Health Advocate
Mental Health Peer
01.2020 - 02.2021
Library Help Desk Assistant
John Carroll University
10.2018 - 05.2021
Bachelor of Science - Economics
John Carroll University
09.2018 - 05.2021