Running, swimming, cycling, golf
ESTHER MBURU
International Trade, Economist, Analyst Professional
Doha
Summary
Diligent professional with a robust understanding of banking policies and extensive hands-on experience in financial big data analysis and reporting. Proven track record of contributing to team success through effective data management and insightful financial analysis. Exceptional ability to manage multiple tasks efficiently while showcasing attention to detail and fostering strong investor engagement. Committed to leveraging analytical skills to drive strategic decision-making and enhance organizational performance.
Overview
15
15
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Money and Banking intern | International Statistics Intern
Kenya National Bureau of statistics
11.2010 - 01.2011
- Prepared banking reports and reconciliations by checking and collecting bank data in Kenyan banks.
- Participated in weekly team meetings, offering valuable insights from intern perspective for continuous improvement initiatives.
- Developed a comprehensive understanding of banking policies that stabilize the economy.
- Monitored economic indicators to stay informed about market conditions affecting trade and money in the economy.
Ground Services Intern
Kenya Airways
01.2011 - 03.2011
- Assisted passengers with special needs, providing personalized attention to ensure a comfortable travel experience.
- Maintained a high level of professionalism while working under pressure in a fast-paced environment.
- Collaborated with team members to ensure smooth airport operations during peak travel times.
- Provided exceptional customer service, addressing passenger inquiries promptly and professionally. I helped manage over 5,000 passengers per day.
N-soko Properties Intern
Nation Media Group
09.2012 - 12.2012
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Contributed to positive work environment by actively participating in team-building activities.
- Streamlined data entry processes, significantly reducing manual errors. Dealing with 50 to 100 entries per day.
- Aided in enhancing website user experience with thorough usability testing.
Graduate Trainee
Kenya Revenue Authority- Customs department
06.2013 - 03.2017
- Worked under the supervision of senior employers to help with workload planning and direct the work of the organization.
- Enhanced team collaboration by participating in group projects, team building, and sharing innovative ideas.
- I worked in various customs departments to gain hands-on experience. These included, but were not limited to: post-clearance audit, document verification, HS code verification, goods verification, and stakeholder management.
- Optimized workflow productivity with diligent attention to detail while managing multiple deadlines simultaneously.
- Acquired foundational knowledge of customs policies and procedures through rigorous study of international documentation resources.
Sales Associate
Expo 2023 Doha, Kenyan Pavilion
11.2022 - 03.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Water Polo Assistant Coordinator
World Aquatics Championships 2023
01.2023 - 03.2023
- Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
- Facilitated communication between project stakeholders, fostering positive relationships and efficient problem-solving processes.
- Managed schedules for multiple teams, ensuring timely completion and client satisfaction.
- Coordinated travel arrangements for team members, ensuring seamless logistics during business trips or events attendance.
- Worked with supervisor to assess needs and determine best courses of action.
Mathematics Tutor
Home tuition for all levels up to univers
05.2016 - Current
- Met with parents to discuss student progress and address concerns.
- Mentored struggling students, providing encouragement that led to significant improvements in performance.
- Developed student confidence through positive reinforcement strategies.
- Enhanced student understanding by incorporating real-world examples and problem-solving techniques into tutoring sessions.
- Self-prepared materials based on school math curriculum to increase student comprehension.
- Used positive reinforcement, repetition, and review to help students master challenging material.
Education
Masters in International Trade -
ENEB Business School
Post-Graduate Diploma - Customs Management
Kenya School of Revenue Administration
Kenya03.2015
Bachelor of Economics and Statistics - Economics
The University of Nairobi
Nairobi, Kenya12.2012
Higher Diploma - Marketing Management
The Kenya Institute of Management
Nairobi, Kenya09.2009
Skills
Bank data reconciliation
Trade finance
Economic forecasting
Data interpretation
Financial reporting
Financial analysis
Certification
Sustainable Cities Certificate
PROFESSIONAL STRENGTHS
- Strong communication skills
- Ability to effectively communicate economic concepts and express thoughts and ideas effectively such as during presentations
- Microsoft office tools
- Technically savvy with a working knowledge of Excel, PowerPoint, and Access, as well as basic statistical methods
- Analytical and self-motivated
- Has an eye for accuracy and detail, and has the ability to think outside the box to find concrete solutions to issues with minimal supervision
- Strong knowledge of Government financial market and economic fundamentals
- Considerable knowledge of economics, government customs procedure codes, harmonized tariffs codes, import audit and policy analysis
Interests
Timeline
Water Polo Assistant Coordinator
World Aquatics Championships 2023
01.2023 - 03.2023
Sales Associate
Expo 2023 Doha, Kenyan Pavilion
11.2022 - 03.2023
Mathematics Tutor
Home tuition for all levels up to univers
05.2016 - Current
Graduate Trainee
Kenya Revenue Authority- Customs department
06.2013 - 03.2017
N-soko Properties Intern
Nation Media Group
09.2012 - 12.2012
Ground Services Intern
Kenya Airways
01.2011 - 03.2011
Money and Banking intern | International Statistics Intern
Kenya National Bureau of statistics
11.2010 - 01.2011
Masters in International Trade -
ENEB Business School
Post-Graduate Diploma - Customs Management
Kenya School of Revenue Administration
Bachelor of Economics and Statistics - Economics
The University of Nairobi
Higher Diploma - Marketing Management
The Kenya Institute of Management
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