Summary
Overview
Work History
Education
Skills
Timeline
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Esther Minton

Esther Minton

Baltimore,MD

Summary

Proven track record in child development and customer service, demonstrated at Home Daycare and Jollibee Foods. Excelled in maintaining hygiene and safety, enhancing classroom organization, and fostering emotional growth with patience and empathy. Achieved positive feedback through exceptional service, showcasing professionalism and ethics. Skilled in activities planning and customer transactions, ensuring satisfaction and loyalty.

Overview

12
12
years of professional experience

Work History

Daycare Assistant Teacher

Home Daycare
08.2023 - Current
  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
  • Assisted children with regular handwashing and wiped down hard surfaces often to minimize germ spread.
  • Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

Cashier Counter Crew

Jollibee Foods
03.2013 - 09.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Education

Portulin National High School
Philippines
03.2008

Skills

  • Patience and Empathy
  • Outdoor Play Supervision
  • Activities Planning
  • Safety Monitoring
  • Professionalism and Ethics
  • Hygiene and Cleanliness
  • Care Planning
  • Classroom Organization
  • Parent-Teacher Communication

Timeline

Daycare Assistant Teacher

Home Daycare
08.2023 - Current

Cashier Counter Crew

Jollibee Foods
03.2013 - 09.2013

Portulin National High School

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Esther Minton