Esther Murillo
Daly City,CA
Summary
Results-driven office administrator with expertise in streamlining processes and enhancing workflow efficiency. Skilled in MS Office and multi-week class administration, delivering significant improvements in organizational effectiveness.
Overview
12
12
years of professional experience
Work History
Office Admin
Nassau Candy
Hayward, CA
08.2016 - Current
- Streamlined office procedures to enhance workflow efficiency and reduce processing times.
- Managed inventory control, ensuring accurate stock levels and timely replenishment of supplies.
- Implemented new filing systems to improve document retrieval speed and organization.
- Screens incoming
inquiries, leads and quote requests, makes appointments or forwards to appropriate salesperson - Communicates with salespersons on the implementation
and documentation for new clients - Resolve order and delivery issues by working cross-functionally with internal teams
- Document all interactions and updates accurately in internal systems
Front Office Assistant
The Cleaning Company
San Francisco, CA
09.2014 - 05.2016
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated scheduling for cleaning staff, optimizing resource allocation and service delivery.
- Maintained accurate records of customer interactions, enhancing communication flow within the team.
- Developed and implemented office procedures, improving operational efficiency and client satisfaction.
Education
High School Diploma -
Jefferson High School
Daly City, CASkills
- Administrator leadership
- Multi-week class administration
- MS office expert
- Patent office actions
Accomplishments
- Achieved new skills through effectively helping with different tasks
- Monetary Transactions - Managed cash, check, credit.
Languages
Spanish
Native or Bilingual
Timeline
Office Admin
Nassau Candy
08.2016 - Current
Front Office Assistant
The Cleaning Company
09.2014 - 05.2016
High School Diploma -
Jefferson High School