Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Accomplishments
References
Timeline
Generic

Esther Okere

Houston,TX

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

13
13
years of professional experience
1
1
Certification

Work History

LEAD STERILE PROCESSING TECHNICIAN

EMPOWER PHARMACY
Houston, TX
09.2023 - Current
  • Developed effective strategies to improve workflow efficiency within the sterile processing department.
  • Provided guidance and training to new staff members on sterile processing techniques.
  • Delegated and worked with coworkers to complete tasks.
  • Oversee day to day operations.
  • Provided guidance to newly hired staff members regarding proper handling of sterile products and processes.
  • Ensured that all documentation related to production is completed accurately and timely.
  • Troubleshoot minor problems in the clean room and reported larger technical issues.
  • Performed routine maintenance on all production equipment, including cleaning and calibration checks.
  • Responded promptly and efficiently to emergency situations requiring urgent attention.
  • Conducted inventory management activities for API, sterile devices and equipment.
  • Monitored staff performance levels and provided feedback when necessary.
  • Evaluated existing practices for reprocessing instruments and made recommendations for improvement where appropriate.
  • Reported any issues or discrepancies regarding sterility or safety concerns immediately to supervisor.
  • Operated and maintained steam autoclaves, decontamination of clean room materials, keeping records of loads completed.
  • Provided technical assistance with troubleshooting any malfunctioning devices encountered during production activities.

CERTIFIED STERILE PROCESSING TECHNICIAN

EMPOWER PHARMACY
Houston, TX
09.2022 - 09.2023
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
  • Ordered materials daily to replenish stock and increase inventory in anticipation of need
  • Operated specialized equipment using steam, gas and chemical methods to sterilize equipment and devices used for compounding
  • Maintained proper drug storage procedures
  • Monitor storage and inventory of medications and supplies
  • Maintained clean and organized sterile process and areas to pre contamination of equipment and devices used in the clean room
  • Followed FDA, HIPPA and GDMP guidelines related to production of medications and in compliance with administrative regulations
  • Precisely measured and combined ingredients to deliver scrupulous formulation on medications.
  • Mixes compounded preparations and fill vials using aseptic techniques under the supervision of a pharmacist.
  • Review and complete documentations for production to ensure accuracy of data.
  • Troubleshot minor problems and reported larger technical issues.
  • Worked with coworkers to complete tasks.

CNA - CERTIFIED NURSING ASSISTANT

FAMILY TREE PRIVATE CARE
Houston, TX
11.2018 - 09.2022
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information
  • Facilitated personal hygiene management, feeding and ambulation
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

RETAIL PHARMACY TECHNICIAN INTERN

THE PHARMACY OF HOUSTON
Houston, TX
09.2021 - 01.2022
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Counted, measured, and compounded medications following standard procedures
  • Reviewed and verified customer information and insurance provider information
  • Answered incoming phone calls and addressed questions from customers and healthcare providers
  • Collected co-payments or full payments from customers
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers
  • Maintained proper drug storage procedures, registries, and records for controlled drugs
  • Monitored drug interactions for customers
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
  • Stocked, labeled and inventoried medication to keep accurate records
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need
  • Set up and modified patient profiles to include current information such as medications and insurance details.

CAREGIVER/PCA

SAINT FRANCIS ASSISTED LIVING
Houston, TX
09.2015 - 10.2018
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information
  • Facilitated personal hygiene management, feeding and ambulation
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.

CUSTOMER SERVICE REPRESENTATIVE

TOP STEEL NIGERIA LTD
Lagos, US
03.2012 - 04.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Answered constant flow of customer calls with minimal wait times
  • Offered advice and assistance to customers, paying attention to special needs or wants
  • Responded to customer requests for products, services and company information
  • Recommended products to customers, thoroughly explaining details
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
  • Developed community reputation through commitment to customer satisfaction and strong client relationships
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
  • Consulted with outside parties to resolve discrepancies and create expert solutions
  • Communicated with vendors regarding backorder availability, future inventory and special orders
  • Exhibited high energy and professionalism when dealing with clients and staff
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals
  • Communicated professionally with colleagues, freelancers and clients
  • Contacted clients to verify account information and maintain accuracy, resulting in 30% increase in client satisfaction.

STORE KEEPER& ASST. PROCUREMENT MANAGER

PULKIT ALLOY & STEEL LTD
Lagos, US
10.2011 - 03.2012
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system
  • Received product shipments and organized in stockroom storage area
  • Documented shipping and receiving records to confirm receipt of orders
  • Kept sales receipts and maintained accounting records
  • Ordered goods from various vendors to maintain store merchandise levels
  • Filled orders by gathering merchandise specified in requisitions
  • Maintained customer satisfaction with quick and professional handling of product returns
  • Monitored merchandise on shelves and in storage using inventory control system
  • Oversaw warehouse staff by providing instructions and leading daily activities
  • Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders
  • Sorted and placed production materials on racks and shelves according to predetermined sequences such as product code and size
  • Planned budgets and authorized payments and merchandise returns
  • Performed clerical and administrative tasks
  • Processed and documented all product sales to maintain up-to-date stock records.

Education

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION -

ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY
Enugu, Nigeria
01.2010

GED -

HOMAT COMPREHENSIVE COLLEGE
Lagos state, Nigeria
07.2005

Skills

  • Data Entry and Maintenance
  • Pharmaceutical Compounding
  • Administrative and Office Support
  • Skilled in Microsoft Office
  • Equipment Cleaning and Maintenance
  • Aseptic and Sterilization Techniques
  • HIPPA and FDA Compliance
  • GDMP
  • Training and Development
  • Mechanical Troubleshooting
  • Teamwork and Collaboration
  • Documentation and Reporting
  • Multitasking Abilities
  • Adaptability and Flexibility

Certification

  • PTCB Certified Pharmacy Technician, CPhT
  • Sterile Compounding Certification, CSPT
  • BLS Certification
  • Certified Nursing Assistant, CNA

Additional Information

Licensed with the Texas state board of pharmacy. Certified by Texas Health and Human Services Commission.

Accomplishments

EPC Caregiver Above and Beyond Award 2022

References

References available upon request.

Timeline

LEAD STERILE PROCESSING TECHNICIAN

EMPOWER PHARMACY
09.2023 - Current

CERTIFIED STERILE PROCESSING TECHNICIAN

EMPOWER PHARMACY
09.2022 - 09.2023

RETAIL PHARMACY TECHNICIAN INTERN

THE PHARMACY OF HOUSTON
09.2021 - 01.2022

CNA - CERTIFIED NURSING ASSISTANT

FAMILY TREE PRIVATE CARE
11.2018 - 09.2022

CAREGIVER/PCA

SAINT FRANCIS ASSISTED LIVING
09.2015 - 10.2018

CUSTOMER SERVICE REPRESENTATIVE

TOP STEEL NIGERIA LTD
03.2012 - 04.2015

STORE KEEPER& ASST. PROCUREMENT MANAGER

PULKIT ALLOY & STEEL LTD
10.2011 - 03.2012

BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION -

ENUGU STATE UNIVERSITY OF SCIENCE AND TECHNOLOGY

GED -

HOMAT COMPREHENSIVE COLLEGE

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