Esther Pino

Cashier/Cook

Laguna Development Corp

02.2022 - Current

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Boosted team efficiency, shared best practices in cash handling and customer interaction.
Strengthened team morale and cooperation by assisting coworkers during peak hours.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Facilitated smoother checkout process, trained new employees on POS systems.
Facilitated positive shopping experience, greeted customers warmly upon entry.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Performed cash, card, and check transactions to complete customer purchases.
Used POS system to enter orders, process payments and issue receipts.
Worked with floor team and managers to meet wide range of customer needs.
Responded promptly to requests for assistance, spills and customer inquiries.
Answered questions about store policies and addressed customer concerns.
Enhanced customer service experience by efficiently processing purchases and returns.
Learned duties for various positions and provided backup at key times.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Reduced food waste significantly by implementing proper portion control and storage techniques.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
Communicated closely with servers to fully understand special orders for customers.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Supported kitchen staff training and development, leading to increased productivity and efficiency.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
Enhanced kitchen efficiency by streamlining prep work processes.
Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
Trained new kitchen staff, ensuring they met restaurant's high standards.
Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
Developed and maintained clean and organized kitchen workspace, setting standard for team.
Kept kitchen clean and organized by performing daily maintenance tasks.
Maintained food safety and sanitation standards.
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Followed strict standards for food handling and safety, minimizing risks to customers.
Managed opening and closing shift kitchen tasks.
Prepared and served various food items in fast-paced Type environment.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Monitored food quality and presentation to maintain high standards.
Measured and mixed ingredients according to precise recipes for best results.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Trained and supervised cooking staff to expertly meet daily needs.
Optimized use of kitchen equipment to speed up cooking times without compromising food quality.

Summary

Overview

Work History

Cashier/Cook

Education

GED - High School Diploma

Skills

Timeline

Cashier/Cook

GED - High School Diploma

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