Esther Rivas
Houston,TX
Summary
Detail-oriented professional with strong customer service skills. Experienced in managing inquiries and resolving issues efficiently. Ready to contribute to a positive shopping environment and enhance customer satisfaction. Dedicated sales associate with a strong focus on customer service, sales transactions, and product recommendations. Proven ability to resolve customer inquiries and enhance satisfaction through effective communication.
Overview
3
3
years of professional experience
Work History
Sales Associate
King Store Fixtures
Houston, TX
04.2024 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and provided recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Organized inventory storage for efficient access and management.
- Responded to customer inquiries and resolved issues promptly.
- Participated in training sessions to enhance product knowledge.
- Monitored product quality and reported discrepancies to management.
Customer Service Representative
Goldstar Imports
Houston, TX
02.2023 - 03.2024
- Managed incoming calls and directed them to appropriate departments.
- Assisted customers with product inquiries and service requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted regular follow-up calls with customers after resolving their issues.
- Collected deposits or payments and arranged for billing.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Cafe Worker
Chez Beignets
Houston, TX
07.2022 - 01.2023
- Assisted customers with menu selections and provided excellent service.
- Operated espresso machines and other kitchen equipment efficiently.
- Handled cash register transactions accurately and efficiently.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
Education
Completed 20 Credits, Including 12 Credits in Administration. - Business Administration
Houston Community College
Houston, TX03-2023
High School Diploma -
Alief Early College High School
Houston, TX04-2022
Skills
- Customer service and support
- Effective communication
- Time management
- Sales proficiency
- Problem-solving
- Reliability and punctuality
- Point-of-sale systems
- B2B sales expertise
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
King Store Fixtures
04.2024 - Current
Customer Service Representative
Goldstar Imports
02.2023 - 03.2024
Cafe Worker
Chez Beignets
07.2022 - 01.2023
Completed 20 Credits, Including 12 Credits in Administration. - Business Administration
Houston Community College
High School Diploma -
Alief Early College High School
Similar Profiles
Syed AkbarSyed Akbar
Online Sales Manager at King Store FixturesOnline Sales Manager at King Store Fixtures
Christopher RodriguezChristopher Rodriguez
Assembly at JSI Store Fixtures Inc.Assembly at JSI Store Fixtures Inc.
Shane RaverShane Raver
Warehouse Worker at Mid-America Store FixturesWarehouse Worker at Mid-America Store Fixtures
Chukwunyereze EneChukwunyereze Ene
Chart Retrieval Specialist at EpisourceChart Retrieval Specialist at Episource
Daniel PerezDaniel Perez
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center