Summary
Overview
Work History
Education
Skills
Timeline
Generic

Esther Rockson

Regina,SK

Summary

I am an efficient and reliable individual with a diverse background in Sales, Home Care Giving and House Keeping. Four years of experience in the housekeeping setting earned me employee of the month on numerous occasions and a supervisor position. I am familiar with all aspects of housekeeping duties and adult care giving. Experienced with strong attention to detail and excellent communication skills. I am dedicated to my job with a proven track record of caring for people and maintaining cleanliness. I take my job seriously and perform duties assigned to me with passion for creating a comfortable living environment, detail-oriented with a positive attitude and a commitment to providing exceptional service.

Overview

9
9
years of professional experience

Work History

Voluntary Assistant

MADA Community Center
05.2024 - 06.2024
  • Packaged up nonperishable food items for food bank visitors.
  • Kept warehouses and preparation areas clean and orderly to limit workplace risk.
  • Organized, sorted and stored donations in orderly systems to minimize waste.
  • Prepared and packaged boxes during box assembly line phase.
  • Distributed food boxes with carefully selected essentials to families in need.

House Keeper

Golden Tulip Hotel
02.2020 - 04.2024
  • Provided exceptional cleaning services and room preparation
  • Performed daily room cleanings and guest interactions
  • Collaborated with a team to ensure cleanliness and maintained a clean and orderly environment, handled laundry, dusting, and sanitation tasks
  • Demonstrated attention to detail and efficiency in all my cleaning duties
  • Responded promptly to guest requests and complaints to ensure satisfaction
  • As a supervisor, I collaborated with management to create schedules and delegate tasks, and maintained inventory control for cleaning supplies and equipment.

Home Care Giver

CarePlus Ghana
05.2018 - 01.2020
  • Provided compassionate and attentive care to elderly clients in their homes
  • Assisted with daily activities such as bathing, dressing, and meal preparation
  • Managed medications and monitored clients' health conditions
  • Maintained a clean and safe living environment for clients
  • Communicated effectively with clients and their families to ensure their needs were met
  • Supported clients with mobility issues and provided assistance with physical therapy exercises
  • Documented daily activities and communicated any concerns to the appropriate healthcare professionals
  • Ensured clients' comfort and well-being by offering emotional support and companionship.

Retail Sales Associate

Whirlpool Ghana Ltd
06.2015 - 01.2018
  • Managed and operated cash register at high-volume retail store
  • Assisted customers with product inquiries and recommended solutions, stocked and organized merchandise to maintain visual appeal of store
  • Collaborated with team members to achieve store sales goals and targets
  • Provided exceptional customer service by addressing and resolving customer concerns
  • Executed sales strategies to promote new products and maximize revenue
  • Maintained cleanliness and organization of retail sales floor and backroom areas
  • Processed customer returns and exchanges in accordance with company policies.

Education

General Computer Knowledge -

IPMC College Of Technology
01.2010

Project Management Professional Certificate -

Ghana Institute of Management and Professional Administration (GIMPA)
01.2009

High School Diploma -

Accra Technical Training Center
01.2005

Skills

  • Attention to Detail
  • Customer Service
  • Physical Stamina
  • Goal-oriented
  • Computer skills
  • Time management
  • Cleaning
  • Patient
  • Empathetic
  • Compassionate

Timeline

Voluntary Assistant

MADA Community Center
05.2024 - 06.2024

House Keeper

Golden Tulip Hotel
02.2020 - 04.2024

Home Care Giver

CarePlus Ghana
05.2018 - 01.2020

Retail Sales Associate

Whirlpool Ghana Ltd
06.2015 - 01.2018

General Computer Knowledge -

IPMC College Of Technology

Project Management Professional Certificate -

Ghana Institute of Management and Professional Administration (GIMPA)

High School Diploma -

Accra Technical Training Center
Esther Rockson