Esther Schwaab
Liberty ,TX
Summary
Dynamic Field Supervisor with a proven track record at Majestic Personal Care Services, excelling in staffing coordination and team leadership. Enhanced client satisfaction through effective complaint resolution and operational compliance. Skilled in employee training and relationship building, fostering a motivated workforce dedicated to quality care and service excellence.
Overview
2026
2026
years of professional experience
Work History
Field Supervisor
Majestic Personal Care Services
- Supervised daily operations to ensure compliance with safety protocols and quality standards.
- Coordinated staff schedules to optimize service delivery and resource allocation.
- Trained new employees on operational procedures and best practices for client care.
- Conducted regular audits of service delivery processes to identify areas for improvement.
- Implemented strategies to enhance team performance and improve client satisfaction ratings.
- Supervised field operations teams to complete projects within established timelines.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Caregiver Attendant
Majestic Personal Care Services
Houston
09.2020 - Current
- Assisted in coordinating staffing schedules to meet operational needs.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Maintained accurate employee records using HR software systems.
- Collaborated with team members to streamline onboarding processes for new hires.
- Helped facilitate communication between departments regarding staffing requirements.
- Organized training sessions to enhance employee skills and compliance knowledge.
- Monitored employee attendance and provided reports to management for analysis.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Coordinated job postings and advertisements for maximum exposure and response rate.
Staffing Coordinator
Majestic Personal Care Services
Houston, TX
09.2020 - Current
- Assisted in coordinating staffing schedules to meet operational needs.
- Supported recruitment efforts by screening resumes and scheduling interviews.
- Maintained accurate employee records using HR software systems.
- Collaborated with team members to streamline onboarding processes for new hires.
- Helped facilitate communication between departments regarding staffing requirements.
- Organized training sessions to enhance employee skills and compliance knowledge.
- Monitored employee attendance and provided reports to management for analysis.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Interviewed, hired, and mentored over Number new personnel and oversaw all staffing operations.
- Conducted reference checks and screening of potential candidates to support onboarding process.
- Coordinated job postings and advertisements for maximum exposure and response rate.
Education
High School Diploma -
North Shore High School
Chanellview Tx 05.1996
Skills
Staffing coordination
Employee onboarding
Recruitment support
Operational compliance
Client relationship management
Attendance monitoring
Background screening coordination
Customer complaint resolution
Team supervision
Field operations
Technical support
Team leadership
Customer relations
Worker supervision
Employee management
Field inspection
Employee training
Effective communication
Worker training
Self control and integrity
Stress tolerance
Relationship building
Dependable and hardworking
Timeline
Caregiver Attendant
Majestic Personal Care Services
09.2020 - Current
Staffing Coordinator
Majestic Personal Care Services
09.2020 - Current
Field Supervisor
Majestic Personal Care Services
High School Diploma -
North Shore High School