Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Esther Steiner

Omaha,NE

Summary

Adept pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Hy-Vee Pharmacy
01.2020 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

Nebraska Medicine
08.2021 - 01.2022
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.

Education

Highschool Diploma -

Jr-Sr High School At Palmyra
Palmyra, NE
05.2019

Skills

  • Problem-solving skills
  • Team Collaboration
  • Workflow Optimization
  • Answering customer questions
  • Insurance Billing
  • Medication Dispensing
  • Insurance Verification
  • Pharmacy Ethics
  • Pharmacology knowledge
  • HIPAA
  • Processing payments
  • Interpreting and Processing Medication Orders

Certification

ExCphT Certification

Immunization Administration Certification

CPR Certification

Timeline

Pharmacy Technician

Nebraska Medicine
08.2021 - 01.2022

Pharmacy Technician

Hy-Vee Pharmacy
01.2020 - Current

Highschool Diploma -

Jr-Sr High School At Palmyra

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Esther Steiner