Joining Groups at church to build my relationship with Jesus
Reading my bible and having bible studies with my sister and husband twice a week
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Esther Teeter-Moore
Cape Coral,FL
Summary
Proactive professional with a track record in relationship management and problem-solving. Known for resourcefulness and collaboration, contributing to improved customer satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
SR Relationship Banker
Truist Bank
North Fort Myers, FL
07.2024 - Current
- Cultivated strong client relationships through personalized financial solutions and exceptional service.
- Analyzed clients' financial needs to recommend appropriate banking products and services.
- Conducted thorough account reviews to identify opportunities for cross-selling additional services.
- Guided team members in enhancing customer engagement strategies and service delivery standards.
Branch Manager
Synoivus
Cape Coral, FL
12.2022 - 07.2024
- Oversaw daily branch operations, ensuring compliance with policies and regulations.
- Developed and implemented strategies to enhance customer service delivery and satisfaction.
- Managed financial performance, monitoring budgets and optimizing resource allocation.
- Trained and mentored staff, fostering professional development and improving team performance.
Branch Manager
Achievacu
Cape Coral, FL
03.2022 - 12.2022
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Collaborated with cross-functional teams to streamline processes and improve operational efficiency.
- Established key performance indicators to assess branch success and drive accountability.
- Led community engagement initiatives to strengthen local relationships and brand presence.
Branch Manager
SunTrust Bank
Cape Coral, FL
06.2006 - 10.2021
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
High School Diploma -
Lincoln Way HS
New Lenox, ILBroker, Sales -
Real Estate School
Columbia, MOSkills
- Customer Service-oriented
- Relationship building and management
- Resourcefulness
- Community relations
- Sales expertise
- Proficient in [program]
- Financial processes
- Customer service
- Problem-solving
- Time management
- Teamwork and collaboration
Interests
Timeline
SR Relationship Banker
Truist Bank
07.2024 - Current
Branch Manager
Synoivus
12.2022 - 07.2024
Branch Manager
Achievacu
03.2022 - 12.2022
Branch Manager
SunTrust Bank
06.2006 - 10.2021
High School Diploma -
Lincoln Way HS
Broker, Sales -
Real Estate School