Esther Thomas
Austin,TX
Summary
Hi! My name is Esther Thomas and I'm a 19-year-old looking for work as I have just recently moved to Austin. I've been told that I am a very hard worker with a positive attitude and am always striving to do my best. Authorized to work in the US for any employer as well as a flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
1102 Bubble Tea & Coffee
Waco, TX
06.2023 - 08.2023
- Provided customer service support to ensure satisfaction.
- Assisted customers with product selection and ordering process.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Answered phone calls regarding inquiries about products or services.
Line Cook
The Delaney at Lake Waco
Waco, TX
04.2023 - 05.2023
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Operated various kitchen appliance such as a blender, oven, grill, or stand mixer.
- Performed basic knife skills such as dicing onions or slicing meats.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
- Assisted in prep work such as washing vegetables or butchering meat when needed.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Adhered to sanitation policies at all times when handling food products.
- Cooked multiple orders simultaneously during busy periods.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cook
Sonic Drive-In
Waco, TX
01.2023 - 04.2023
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Followed established procedures and requirements for safe food handling, storage and service.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
Team Member
Freddy's Frozen Custard & Steakburgers
Waco, TX
07.2022 - 11.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Addressed customer needs, responding to specific requests.
Cashier
SHIPLEY DO-NUTS
Waco, TX
01.2022 - 05.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
Olive Garden Busser
Olive Garden
Waco, TX
10.2021 - 12.2021
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Replenished napkins, condiments, silverware and glassware as needed.
- Maintained cleanliness of restaurant dining area throughout shift.
- Ensured that each table was properly set before seating guests.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Carried trays of dishes to the kitchen for washing, supporting kitchen staff in maintaining cleanliness.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Raising Canes Crewmember
Raising Cane's
Waco, TX
07.2021 - 10.2021
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Packed fast food products in approved containers, cups, and bags.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School -
Waco High School
Waco, TX05.2022
Skills
- Cleaning
- Workplace Safety
- Customer Service
- Cash Handling
- Decision-making capabilities
- Safety understanding
- Clear Communication
- Collaboration and Teamwork
- Organizing Work Stations
- Facility Cleaning
- Creativity and Innovation
- Problem-Solving
- Hospitality and accommodation
- Attention to Detail
- Positive Attitude
- Order Preparation
- Money Handling
- Plate presentation
- Lift up to 30 pounds
- Sales expertise
- Point of sale system
Certification
- Food Handler
- July 2021 to July 2024
Timeline
Team Member
1102 Bubble Tea & Coffee
06.2023 - 08.2023
Line Cook
The Delaney at Lake Waco
04.2023 - 05.2023
Cook
Sonic Drive-In
01.2023 - 04.2023
Team Member
Freddy's Frozen Custard & Steakburgers
07.2022 - 11.2022
Cashier
SHIPLEY DO-NUTS
01.2022 - 05.2022
Olive Garden Busser
Olive Garden
10.2021 - 12.2021
Raising Canes Crewmember
Raising Cane's
07.2021 - 10.2021
- Food Handler
- July 2021 to July 2024
High School -
Waco High School
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