Summary
Overview
Work History
Education
Skills
Languages
Timeline
Babysitter

Esther Tuimavave

Tacoma,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Donation Clerk

Hui O Na Wahine
02.2022 - 06.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Cashier/Customer Service Representative

AAFES Exchange
01.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Customer Service Representative/Movie Theater Attendant

National Infantry Museum
07.2016 - 12.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Education

High School Diploma -

Russel County High School
57 Warrior Way
06-2016

Skills

  • Telephone etiquette
  • Customer satisfaction
  • Cash handling
  • Cash management
  • Relationship building
  • Schedule and calendar management
  • Time management
  • Multitasking Abilities

Languages

Samoan
Full Professional
English
Full Professional

Timeline

Donation Clerk

Hui O Na Wahine
02.2022 - 06.2024

Cashier/Customer Service Representative

AAFES Exchange
01.2020 - 06.2021

Customer Service Representative/Movie Theater Attendant

National Infantry Museum
07.2016 - 12.2019

High School Diploma -

Russel County High School

Similar Profiles

CREATE PROFILE
Esther Tuimavave