Esther Vloe
Fort Washington,MD
Summary
Analyst with expertise maintaining pricing cost models, general accounting procedures, and pricing strategies for internal stakeholders. Activates over 3 years of strong analytical skills to investigate trends in large and complex data sets from financial reporting systems. Adept at working effectively unsupervised and quickly mastering new skills. Advanced in technical skills and organized to work efficiently in a fast-paced environment. Highly-motivated with desire to take on new challenges with a great organization.
Overview
9
9
years of professional experience
Work History
Pricing Analyst
Freedom Mortgage Corporation
10.2020 - 11.2022
- Served as liaison between Business Stakeholders, Sales and Operations
- Carefully monitored market trends and competitors' pricing activities to ascertain best pricing to improve company revenue
- Provided recommendations and executed strategies for revenue growth opportunities
- Completed technical estimates using cost models and large databases
- Processed and approved exception requests, lock extensions, concessions and related initiatives
- Prepared custom pricing estimates and pricing models used by management for planning, budgeting and decision making.
Support Service Associate
CSAA Insurance Group
07.2019 - 09.2020
- Verified claimant's information by analyzing existing evidence on file
- Processed and reviewed average of 200 invoices each day and issued payment to appropriate party via Electronic Fund Transfer or check
- Followed quality standards and procedure to minimize errors and maximize insured satisfaction
- Determined liability and limitation outlined in coverage with detailed examinations
- Accessed claims documentation on record to understand damages incurred
- Reviewed questionable claims by conducting research to correct omissions and errors
- Provided exceptional support to team of administrators ensuring day to day needs are met
Key Carrier - Supervisor
Payless ShoeSource
08.2013 - 06.2019
- Managed sales floor and planned and prioritized daily tasks and goals
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures
- Oversaw employee performance and provided feedback for increased efficiency
Education
Bachelor of Arts - Criminal Justice
Rutgers, The State University of New Jersey
05.2019
Master of Science - Cybersecurity
University of Maryland Global Campus
Hyattsville, MDSkills
- Well-developed and Mathematical Skills
- Problem Solving Skills
- Excellent Written and Verbal Communication Skills
- Strong Organizational Skills
- Financial Forecasting and Planning Skills
- General Accounting Skills
- Highly Proficient in Technical Visualization Tools (Excel, Tableau)
- Knowledge in SQL for Data Mining
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Pricing Analyst
Freedom Mortgage Corporation
10.2020 - 11.2022
Support Service Associate
CSAA Insurance Group
07.2019 - 09.2020
Key Carrier - Supervisor
Payless ShoeSource
08.2013 - 06.2019
Bachelor of Arts - Criminal Justice
Rutgers, The State University of New Jersey
Master of Science - Cybersecurity
University of Maryland Global Campus