Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic

Esther Wenszell

Germantown,WI

Summary

Pragmatic Assistant well-known for being hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with history excelling in fast-paced environments with little oversight and challenging goals. Offers top technical abilities and relationship-building skills. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Barista

Fiddleheads Coffee
07.2023 - Current
    • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
    • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
    • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
    • Increased repeat business by providing exceptional customer service and building rapport with patrons.
    • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
    • Operated espresso machines and commercial coffee brewers to create beverages.
    • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
    • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
    • Recommended products based on solid understanding of individual customer needs and preferences.

Child Care

Freelance
07.2020 - 06.2023
  • Passionate about learning and committed to continual improvement.
  • Worked effectively in fast-paced environments.
  • Provided professional services and support in a dynamic work environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Supported child development milestones by implementing age-appropriate learning activities.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Monitored children's play activities to verify safety.
  • Administered medications, following strict instructions from parents and medical labels.
  • Facilitated outdoor playtime to promote physical activity and overall health in the children being cared for.

Freight Runners Express- Lead Flight Attendant

Freight Runners Express
06.2021 - 01.2022
  • Hired and Successfully trained new Flight Attendants according to FAA policy and requirements
  • Supervised and directed other crew members in proper discharge of their duties
  • Assisted flight attendants in doing in-flight tasks as per the company policies and procedures
  • Mentored and developed various crew members while supporting, motivating and communicating effectively with all flight attendants
  • Maintained accurate flight attendant records and correspondence after every flight conducted with junior flight members
  • Mentor new line flight attendants on company policies and procedures
  • Directed and assisted passengers in the event of an emergency, preparing passengers and aircraft for landing by following procedures
  • Administered first aid to passengers in distress
  • Responsible for verifying that passengers were in compliance with federal regulations prior to take-offs and landings.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Streamlined communication between cabin crew members during flights, enhancing teamwork and collaboration within the team.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Handled difficult situations professionally, maintaining composure under pressure while providing effective solutions.

Freight Runners Express- Flight Attendant

Freight Runners Express
12.2018 - 01.2022
  • Ensure passenger safety onboard the aircraft, enforce Federal Aviation Administration (FAA) regulations and company policy
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Monitored cabin during flights and responded to passenger inquiries or issues.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
  • Facilitated efficient meal services by accurately taking orders, serving food quickly, and managing dietary restrictions or special requests.
  • Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.

Madison County Community Bank- Bank Teller

Madison County Community Bank
04.2018 - 12.2018
  • Provides professional teller services to the bank's customers by prompt acknowledgment of the customer, maintaining a friendly and courteous demeanor, ensures customer satisfaction on transaction requests and presents a professional image
  • Accurately and efficiently completes customer transactions, including but not limited to, cashing checks, receiving deposits, savings account transactions, change orders, processing transfers, loan payments, redeeming bonds, cash advances, selling travelers checks, cashier's checks and money orders, stop payments and wire transfer requests
  • Follows department policies and procedures, regulations and security procedures, completes necessary documents and maintain customer confidentiality
  • Accurately and efficiently completes Currency Transaction Reports and Reg CC forms
  • Responsible for achieving performance standards for referrals and cross-sell of products and services to achieve bank growth objectives
  • Processes mail, night depository, and ATM deposits
  • Balances cash drawer and maintains control and accounting of the bank's cash assets
  • Assists the supervisor in completing special day-end processing and daily reports
  • Performs, at the request of branch management, deposit services and other clerical duties based on branch staffing requirements.

Bealls Outlet- Store Associate

Bealls Outlet
01.2016 - 01.2017
  • Greet customers and ascertain what each customer wants or needs
  • Recommend, select, and help locate or obtain merchandise based on customer needs or desires
  • Computes sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Open and Close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Clean shelves, counters, and tables.

Yogi Bear Jellystone Park- Cashier

Yogi Bear Jellystone Park
06.2015 - 01.2016
  • Receive Payment by cash, check, credit cards, vouchers, and automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Greet customers entering establishments
  • Stock shelves, and mark prices on shelves and items.

Education

Automation and production technology -

North Florida College
12.2017

Skills

    • Problem-Solving
    • Creative Thinking
    • Office Supply Management
    • Time Management
    • Personal Assistance
    • Strong Work Ethic
      • Operations Support
      • Administrative Support
      • Transportation and Errands
      • Exceptional organization
      • Schedule Management
      • Errands

Hobbies and Interests

  • Traveling
  • New Experiences
  • Meeting new people
  • Serving others

Timeline

Barista

Fiddleheads Coffee
07.2023 - Current

Freight Runners Express- Lead Flight Attendant

Freight Runners Express
06.2021 - 01.2022

Child Care

Freelance
07.2020 - 06.2023

Freight Runners Express- Flight Attendant

Freight Runners Express
12.2018 - 01.2022

Madison County Community Bank- Bank Teller

Madison County Community Bank
04.2018 - 12.2018

Bealls Outlet- Store Associate

Bealls Outlet
01.2016 - 01.2017

Yogi Bear Jellystone Park- Cashier

Yogi Bear Jellystone Park
06.2015 - 01.2016

Automation and production technology -

North Florida College

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Esther Wenszell