Experienced and creative sales manager, dedicated to making a fun and hard working environment. Bringing +10 years in customer facing sales and engagement with strong problem solving skills and buying expertise. Proven strengths in hiring/training and account management.
Hi, I’m
Esther Young
Rochester,NY
Summary
Overview
6
years of professional experience
Work History
Hollister
ASSISTANT MANAGER
03.2023 - Current
Job overview
- Interviewed potential job candidates and made hiring recommendations to general manager.
- Coached and mentored new employees on company policies and procedures.
- Prepared monthly sales reports and presented them to senior management.
- Monitored sales performance to identify potential areas for improvement.
- Coordinated employee schedules according to staff availability and processed time-off requests.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
- Increased growth by sales 30-50% since being apart of the team
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Worked closely with District Manager and Regional Manager
Michael Altobello Photography
PERSONAL ASSISTANT
05.2018 - 05.2022
Job overview
- Performed preventative maintenance, equipment setup, lighting, staging and final walkthroughs for video and photography sessions Photographed high-quality images sold to various print and digital media companies
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Collaborated with photographer and art director to compete with daily tasks
- Consulted with clients to understand their vision and scheduled photo shoots.
Philmont Cooperative
MANAGER
06.2020 - 02.2022
Job overview
- Organizes and leads projects to drive operational excellence by standardizing, enhancing, and streamlining functional work Analyzes store inventory to optimize replenishment schedules to match demand Manages customer inquiries and provides timely solutions to enhance customer satisfaction
- Directs promotional strategies, events, and merchandising to increase brand loyalty and continued relationships with customers
- Conducts employee trainings, performance reviews, new employee interviews, and makes hiring recommendations.
- Assisted with new employee training and conducted performance reviews to track overall progress.
- Developed and implemented business strategies to achieve business goals and stay competitive within our cooperative and chefs/farmers businesses.
- Developed detailed plans based on broad guidance and direction.
Education
School of Visual Arts
Bachelor of Arts from PHOTOGRAPHY
04.2018
University Overview
Berkshire Waldorf High School
High School Diploma
05.2014
University Overview
Skills
- Event Planning
- Hiring/Training
- Buyer
- Communication
- Problem Solving
- Time Management
- Customer Success/Community Engagement
Timeline
ASSISTANT MANAGER
Hollister
03.2023 - Current
MANAGER
Philmont Cooperative
06.2020 - 02.2022
PERSONAL ASSISTANT
Michael Altobello Photography
05.2018 - 05.2022
School of Visual Arts
Bachelor of Arts from PHOTOGRAPHY
Berkshire Waldorf High School
High School Diploma
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