Esther Zeigler
Orange Park,FL
Summary
Dedicated professional with a strong background in customer service and team collaboration. Skilled in problem-solving and communication, committed to creating positive environments and supporting operational efficiency.
Highly organized individual with extensive experience in food distribution and service roles. Demonstrated skills in time management and adaptability. Seeking to leverage a proven ability to enhance customer satisfaction and operational workflows.
Enthusiastic volunteer and service associate known for exceptional customer service and effective communication. Adept at fostering teamwork and managing multiple tasks in fast-paced environments. Ready to contribute to operational success and community engagement.
Overview
2026
2026
years of professional experience
Work History
Food Distribution Volunteer
Waste Not Want Not - Food Rescue
Orange Park, FL
2024 - Current
- Assisted in sorting and organizing rescued food donations for distribution.
- Collaborated with team members to ensure efficient operational workflows.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Collaborated with other volunteers to create a positive work environment.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Provided assistance to staff in the daily operations of the organization.
- Provided guidance and support to fellow volunteers during their shifts.
Dining Server
Metro Diner
Orange Park, FL
2014 - 2016
- Provided exceptional service to high volume of daily customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Ensured precise order taking and delivery to enhance customer satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with team members to ensure efficient service and enhance overall dining experience.
- Garnished dishes and beverages to serve visually appealing menu items.
- Provided attentive service to guests in a fast-paced diner environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions accurately and efficiently at the register.
Event Service Attendant/ Member Dining Associate
Club Continental
Orange Park, FL
2012 - 2014
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Developed positive relationships with customers through friendly interactions.
- Communicated effectively with customers to address inquiries and provide assistance.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained order and cleanliness of work areas to conform with health codes.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Assisted in setting up event spaces by arranging furniture, decorations, and equipment according to specifications.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Assisted in food preparation and presentation for dining events.
- Collaborated with team members to ensure smooth service operations.
- Communicated effectively with guests to address inquiries and requests.
- Adhered to safety and health regulations during service activities.
Server Bartender and Catering Associate
Carrabba's Italian Grill
Orange Park, FL
2007 - 2014
- Provided excellent customer service to ensure satisfaction.
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Developed good working relationships with fellow employees through effective communication.
- Collaborated with team members to ensure smooth operations and enhance customer experiences.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Prepared a variety of beverages efficiently while ensuring quality and consistency.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Delivered food and beverages accurately to guests promptly.
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed guest inquiries and resolved issues effectively and efficiently.
- Processed payments and handled cash register transactions smoothly.
- Assisted in training new servers on restaurant procedures and menu items.
- Ensured compliance with health and safety regulations during service operations.
Automotive Detail Technician/Car Wash Attendant
Big City Car Wash
Orange Park, FL
2005 - 2007
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Detailed inside of vehicles, including scrubbing, shampooing and vacuuming interior.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Assisted customers with selection of car wash packages and add-on services.
- Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
- Worked closely with team members to ensure efficient service delivery.
- Prioritized tasks effectively to meet customer demands and ensure timely completion of car wash services.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Inspected vehicle to verify pristine appearance for customer.
- Managed workflow efficiently to meet customer demands during peak hours.
Dining Room Server
Olive Garden Restaurant
Orange Park, Florida
2004 - 2007
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Documented food orders and ran items to guest tables in dining room.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cleared tables, refilled beverages, and reset table settings for new guests.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Prioritized tasks effectively to manage busy dining periods and ensure timely service.
- Monitored dining rooms for safety and customer needs.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Collaborated with kitchen staff in order to ensure prompt delivery of food items.
- Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
- Worked closely with team members to maintain high standards of service and customer satisfaction.
- Assisted guests with menu selections and special dietary requests.
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Handled guest complaints professionally and resolved issues promptly.
- Trained new servers on restaurant policies and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
Box Office Attendant/ Guest Services Associate/Theatre Usher
AMC Orange Park 24
Orange Park, FL
2002 - 2004
- Assisted customers with ticket purchases and seating selections.
- Greeted patrons as they entered the theatre and provided directions to seating areas.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Resolved any customer complaints or issues professionally and efficiently.
- Processed admission payments and provided tickets.
- Checked assigned sections for cleanliness and assisted in keeping venue clean during, between, and after shows.
- Performed light custodial duties such as sweeping floors, emptying garbage cans, cleaning restrooms.
- Maintained safe and clean atmosphere, contacting appropriate staff to handle spills or incidents.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Managed cash register transactions and processed payments accurately.
- Resolved customer inquiries and addressed concerns professionally.
- Provided information about showtimes and movie details to guests.
- Maintained cleanliness and organization of the box office area.
- Collaborated with team members to ensure efficient operations during peak times.
- Adhered to company policies while handling confidential customer information.
- Ensured compliance with local regulations pertaining to ticket sales.
- Printed out reports for management regarding box office sales performance.
- Greeted patrons, answered questions, and provided information about the theatre's events.
- Verified ticket purchases and checked for valid identification when necessary.
- Balanced cash registers by reconciling transactions with receipts at the end of each shift.
- Followed safety protocols while handling large amounts of money.
- Provided customer service to all guests in person and over the phone.
- Performed routine clerical duties such as filing paperwork, entering data into computers, and photocopying documents.
Education
Advertising In Graphic Design/ Photography
Art Institute of Jacksonville
Jacksonville, FL01-2013
Graphic and Digital Design
University of North Florida
Jacksonville, Florida, FL01-2004
High School Diploma -
Orange Park High School
Orange Park, FL01-2004
Skills
- Food sorting
- Inventory management
- Customer service
- Food safety compliance
- Event setup
- Team collaboration
- Conflict resolution
- Time management
- Communication skills
- Stress management
- Attention to detail
- Problem solving
- Adaptability skills
- Initiative taking
- Training others
- Community engagement
- Verbal and written communication
- Community service
- Documentation and reporting
- Relationship building
- Organized and efficient
- Flexible schedule
- Telephone and email etiquette
- Answering phones
- Empathy and patience
- Decision-making
- Multitasking and organization
- Friendly and outgoing
- Food distribution
- Project management
- Professional appearance
- Public relations
- Marketing and promotion
- Coaching and mentoring
Affiliations
Volunteer at Waste Not Want not
References
References available upon request.
Timeline
Food Distribution Volunteer
Waste Not Want Not - Food Rescue
2024 - Current
Dining Server
Metro Diner
2014 - 2016
Event Service Attendant/ Member Dining Associate
Club Continental
2012 - 2014
Server Bartender and Catering Associate
Carrabba's Italian Grill
2007 - 2014
Automotive Detail Technician/Car Wash Attendant
Big City Car Wash
2005 - 2007
Dining Room Server
Olive Garden Restaurant
2004 - 2007
Box Office Attendant/ Guest Services Associate/Theatre Usher
AMC Orange Park 24
2002 - 2004
Advertising In Graphic Design/ Photography
Art Institute of Jacksonville
Graphic and Digital Design
University of North Florida
High School Diploma -
Orange Park High School