Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Esther Zhu

Pembroke Pines,FL

Summary

I work with a client-centered approach and concentrate on the customer experience. I am a cooperative student who frequently takes the lead in group projects and excels at planning and supervising group projects. I also have good adaptability and task-planning.

Overview

2
2
years of professional experience

Work History

Cashier

Tealicious Boba Shop
Davie, FL
09.2022 - 05.2024
  • Responded to questions from customers about the rules and regulations of the store.
  • Expertly addressed client grievances in compliance with organizational guidelines.
  • Provided phone support to consumers about placing orders, product details, and store operations.
  • Promoted loyalty programs to boost sales potential while offering top-notch customer care.
  • Acquired knowledge of the functions of several departments to ensure coverage and store continuity.

Education

Undergraduate Degree - Computer Science

Florida International University
Miami, FL

Skills

  • Familiar with Java and Python programming
  • Knowledgeable in data algorithms and structures
  • Skilled in website and software design using Axure RP 10
  • Understanding of Linux and familiar with basic commands
  • Experienced in Excel and Office software, able to effectively visualize complex data

Projects

Graphic design for web pages and software

  • UI design for a travel app prototype, supporting the interaction of various components.
  • Prototyping of an online selling platform for jewelry stores, including various functions such as registering an account, adding to the shopping cart, buying by credit card or PayPal.

Timeline

Cashier

Tealicious Boba Shop
09.2022 - 05.2024

Undergraduate Degree - Computer Science

Florida International University
Esther Zhu