Esther Marie Guadalupe -Morales
Ocoee,FL
Summary
Results-driven Logistics Manager with extensive experience at Distributors Transport, excelling in supply chain optimization and team leadership. Achieved significant cost savings through strategic carrier negotiations and enhanced inventory management. Skilled in operational oversight and mentoring, fostering high-performing teams while ensuring compliance and customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Logistics Manager
Distributors Transport/ Freight Force MCO
05.2015 - Current
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Efficiently managed budgets, ensuring optimal allocation of resources towards critical projects while minimizing unnecessary expenditures.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Facilitated smooth communication between sales, production, and distribution departments to improve overall workflow efficiency.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Oversaw the procurement process, establishing strategic partnerships with suppliers to reduce lead times and minimize stockouts.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
- Reduced warehouse storage costs with effective space utilization strategies.
- Managed cross-functional teams to ensure timely delivery of products, maintaining high customer satisfaction levels.
- Reduced shipping errors by overseeing implementation of new quality control system at packing stage.
- Strengthened relationships with key stakeholders, ensuring alignment of logistics operations with overall business goals.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Logistics Associate
Forward Air MCO
05.2013 - Current
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
- Oversaw the safe loading and unloading of trucks, adhering to safety regulations and minimizing potential risks.
- Provided exceptional customer service by promptly addressing inquiries related to order status or shipping delays.
- Tracked orders and notified customers of status or potential delays.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Verified documentation and condition of freight to assure quality standards were achieved.
Education
Associate of Business Administration -
Metro College
Ponce Puerto Rico12-1994
Skills
- Shipping and receiving
- Warehouse management
- Distribution management
- Supply chain management
- Operational management
- Shipping and receiving operations
- Team management
- Logistics management
- Work delegation
- Logistics oversight
- Transportation management
- Documentation
- Mentoring and training
Accomplishments
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- HAZMAT certified
- Forklift certified
- TSA certified
- Documentation handling
- Payroll
- Billing
Certification
- International Air Transport Association Diplomas/Certificates e.g., IATA Cargo Introductory Course Certificate – IATA Training.
Languages
English
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Logistics Manager
Distributors Transport/ Freight Force MCO
05.2015 - Current
Logistics Associate
Forward Air MCO
05.2013 - Current
Associate of Business Administration -
Metro College
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