Esther Marie Villareal
Tucson,AZ
Summary
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
6
6
years of professional experience
Work History
Office Assistant/ Front Desk
College Of Medicine- University of Arizona
09.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Purchases & bill pay for department (p-card documentation, DV's travel & other reimbursements).
- Maintain finance filing systems as required.
- Organize and file office documents as required (department inbox, phone lists, inventory, etc.).
- Order department supplies.
Customer Service Manager
Safeway
02.2021 - 09.2023
- Manages a team of 25+ employees, training/developing to help time reach company's goals and initiatives, head of customer relation, and scheduling
Transaction Coordinator
Century 21
05.2019 - 01.2021
- Responsible for all the communication and the documentation involved in a real estate transaction such as administrative tasks, scheduling appointments, listing properties, preparing contracts, and collecting deposits
- Administrative Assistant
- Assisted the administrator with day-to-day operations, answering telephone calls, preparing documents, data entry, and client correspondence
Education
Certified Massage Therapist -
Nevada School of Massage Therapy
Henderson, NVTESOL Certification - Teaching English as a second language
Transworld School
San Francisco, CASkills
- Customer service
- Positive attitude
- Time management
- Data entry
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Dependable and responsible
- Expertise in Microsoft Office
Timeline
Office Assistant/ Front Desk
College Of Medicine- University of Arizona
09.2023 - Current
Customer Service Manager
Safeway
02.2021 - 09.2023
Transaction Coordinator
Century 21
05.2019 - 01.2021
TESOL Certification - Teaching English as a second language
Transworld School
Certified Massage Therapist -
Nevada School of Massage Therapy