Esther Wagatwe Muthinja
Kent,WA
Summary
Empathetic care manager with several years of experience supporting residents with daily health functions and comfort. Deliberate support personnel providing complex solutions to enduring patient concerns. Practical care organizer with time-tested history of successfully supervising skilled medical teams. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Med Care Manager
Aegis Living Lake Union
Seattle, WA
04.2025 - Current
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and reported changes to medical team.
- Medication administration.
- Medication Cart Audit.
- Ordering medication from the pharmacy.
Care Manager
Aegis Living Lake Union
Seattle, WA
01.2025 - Current
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Accompanied clients to social events such as movies or plays.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Reported concerns to nurse supervisor to promote optimal care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Maintained a clean, safe environment for the resident by adhering to infection control policies and procedures.
- Documented resident care services by charting in designated areas.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Answered resident call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Transported residents within the facility as needed.
- Maintained accurate, timely flow of information by completing thorough resident records and updating healthcare team on patient status.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Home Care Aide
Mary's Tender Care
Tacoma, WA
02.2024 - 01.2025
- Recorded patient information such as condition, diet and progress in medical records.
- Answered call lights promptly to attend to client requests or needs.
- Developed trust-based relationships with patients through compassionate communication techniques.
- Provided emotional support to patients who were dealing with difficult diagnoses or end-of-life situations.
- Provided personal hygiene assistance to clients, including bathing, dressing, and grooming.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Participated in team meetings to discuss patient progress or concerns.
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Encouraged patients' involvement in decision making regarding their care plan.
- Monitored client vital signs such as pulse rate, respiration rate, temperature and blood pressure.
- Planned recreational activities for the client's physical well-being based on individual needs.
- Provided companionship to elderly clients by engaging in conversation or playing games.
- Accurately documented patient visits in an electronic health record system.
- Maintained accurate records of client information and services provided.
- Respected the dignity of all patients by maintaining confidentiality of their health information.
- Assisted clients with mobility issues by helping them transfer in and out of bed or wheelchair.
- Administered medications according to physician instructions under the supervision of a registered nurse.
- Collaborated with other members of the healthcare team to ensure quality care for all clients.
- Transported clients to doctor appointments or other errands as needed.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Assisted clients with bathing, dressing, and incontinence care.
- Followed care plan and directions to administer medications.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
- Documented patient status and reported changes in care needs.
Education
High School Diploma -
Loreto Girls High School
Kiambu12-2011
Some College (No Degree) - 75 Hours
Royal Home Care Aide
Kent, WASome College (No Degree) - Certified Nursing Assistant
Crystal Point CNA Training School
Federal Way, WASkills
- Medication administration
- Patient documentation
- Time management
- Problem resolution
- Decision making
- Healthcare
- Care plan implementation
- Infection control
- ADL support
- CPR/AED
- Multitasking capacity
Education and Training
other,other,other
Certification
- CNA
- Nurse delegation
- Nurse Delegation Diabetes
- CPR
Personal Information
References
References available upon request.
Timeline
Med Care Manager
Aegis Living Lake Union
04.2025 - Current
Care Manager
Aegis Living Lake Union
01.2025 - Current
Home Care Aide
Mary's Tender Care
02.2024 - 01.2025
High School Diploma -
Loreto Girls High School
Some College (No Degree) - 75 Hours
Royal Home Care Aide
Some College (No Degree) - Certified Nursing Assistant
Crystal Point CNA Training School
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