Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estoine Wisniewski

Fairfield,CT

Summary

Proven track record in enhancing financial accuracy and client satisfaction at Pyramid Consulting Group, LLC, leveraging expertise in QuickBooks and Microsoft Excel alongside exceptional interpersonal skills. Achieved significant reductions in reporting errors and fostered strong client relationships, demonstrating a keen analytical ability and a commitment to excellence.

Overview

16
16
years of professional experience

Work History

Accounting Coordinator

Pyramid Consulting Group, LLC
01.2023 - Current
  • Supported the month-end closing process, efficiently processing journal entries and posting accruals in QuickBooks.
  • Provided exceptional customer service while resolving billing disputes or payment discrepancies with clients.
  • Maintained accurate documentation regarding accounts payables and accounts receivables in accordance with company policies.
  • Prepared weekly cash reports consisting of all payments and disseminated information to appropriate correct management staff.
  • Assisted with year-end audit preparation, gathering supporting documents and responding to auditor inquiries.
  • Reduced errors in financial reporting by diligently reviewing and reconciling accounts on a monthly basis.
  • Managed accounts payable and receivable functions, ensuring timely payments to vendors and customers alike.
  • Conducted regular audits to identify potential issues or inconsistencies in financial data.
  • Reached out to customers to ascertain reasons for past due accounts.
  • Utilized Excel functions such as VLOOKUPs, Pivot Tables, and dashboards to analyze data, presenting actionable insights for management.

Social Media Content Creator

Self Employed
06.2019 - Current
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Managed content across multiple platforms for widest audience reach.
  • Increased audience engagement through the development of tailored content for each platform.
  • Scheduled regular postings using social media management tools, ensuring a steady stream of fresh content for followers'' consumption.
  • Managed all aspects of business operations, including client inquiries, product design, promotion, packaging, and shipping of custom embroidery art.
  • Produced high-quality, unique embroidery designs, leveraging creative tools like Procreate and photo/video editing apps (PicArt, InShot, CapCut) to market products effectively.
  • Developed and implemented digital content strategies, creating weekly content across social media platforms (Instagram, TikTok, YouTube, Pinterest, Twitter, Facebook) to grow engagement and sales.
  • Utilized strong analytical skills to monitor social media metrics and adjust content strategies for optimal performance.
  • Managed finances, including budgeting, expense tracking, and invoicing, while ensuring accurate order processing and timely deliveries.
  • Continuously honed technical and creative skills through content production, experimentation, and engagement with a growing online community.
  • Developed an effective social media strategy, resulting in consistent growth in followers and engagement rates.
  • Developed captivating content for various platforms to elevate brand presence and foster audience interaction.

Client Experience Manager

Pyramid Consulting Group, LLC
10.2016 - 06.2019
  • Collaborated with cross-functional teams to ensure seamless integration of client feedback into product development processes.
  • Streamlined reporting processes to provide clients with timely insights on key performance indicators crucial for their business success.
  • Championed data-driven decision-making by utilizing analytics to identify trends and develop targeted action plans for improvement.
  • Audited daily candidate placements within Applicant Tracking System to ensure accurate data entry and billing rates.
  • Secured and maintained strong relationships with clients, managing contracts and addressing inquiries efficiently.
  • Generated and delivered weekly production reports, presenting insights to Senior Account Director for key decision-making.
  • Supported cross-department functions with administrative tasks, document preparation, and scheduling.

Executive Assistant to CEO

Pyramid Consulting Group, LLC
08.2015 - 10.2016
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed CEO's calendar, inbox, and travel arrangements, ensuring efficient workflow and time management.
  • Processed journal entries and maintained accounts payable in QuickBooks, creating and delivering weekly/monthly sales and commission reports.
  • Assisted departments in absence of administrative staff, ensuring operational continuity.

Account Executive

Chantelle Lingerie
10.2012 - 06.2015
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Negotiated contracts successfully, securing favorable terms for both company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Exceeded quarterly sales targets by implementing strategic account management and personalized client engagement techniques.
  • Drove successful product launches, coordinating with marketing and product development teams to ensure alignment with customer needs.

Executive Administrative Assistant to President

Henri Daussi
03.2012 - 10.2012
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Utilized the AS400 system for inventory input, tracking stock levels and ensuring data accuracy.
  • Managed daily administrative tasks, including high-volume client inquiries and order processing, ensuring timely and efficient communication.
  • Created Excel spreadsheets to track financial data and order processes, improving inventory management and operational efficiency.

Executive Assistant to President

Forefront Capital
11.2011 - 03.2012
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Front Desk Receptionist Intern

IBI Group - Gruzen Samton
01.2009 - 06.2009
  • Maintained cleanliness of reception area, creating a welcoming atmosphere for visitors and employees alike.
  • Assisted in event planning and coordination, ensuring successful execution of company functions.
  • Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
  • Reduced wait times for appointments by efficiently handling walk-ins and identifying gaps in schedule for same-day bookings.
  • Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.

Education

Bachelor of Arts - English, Creative Writing

City College of New York
New York

Skills

  • Verbal and written communication
  • Accounts Receivable
  • Accounts Payable
  • Purchase Orders
  • Invoice Processing
  • Data Analysis
  • Skilled in Microsoft Office Suite
  • Proficient in QuickBooks
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Relationship Building
  • Microsoft Office
  • Interpersonal Skills
  • Self Motivation
  • Analytical Thinking

Languages

Chinese (Cantonese)
Professional Working
Chinese (Mandarin)
Limited Working

Timeline

Accounting Coordinator

Pyramid Consulting Group, LLC
01.2023 - Current

Social Media Content Creator

Self Employed
06.2019 - Current

Client Experience Manager

Pyramid Consulting Group, LLC
10.2016 - 06.2019

Executive Assistant to CEO

Pyramid Consulting Group, LLC
08.2015 - 10.2016

Account Executive

Chantelle Lingerie
10.2012 - 06.2015

Executive Administrative Assistant to President

Henri Daussi
03.2012 - 10.2012

Executive Assistant to President

Forefront Capital
11.2011 - 03.2012

Front Desk Receptionist Intern

IBI Group - Gruzen Samton
01.2009 - 06.2009

Bachelor of Arts - English, Creative Writing

City College of New York

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Estoine Wisniewski