Eston Dixon
Cedar Hill,TX
Summary
Dependable candidate with 20 plus years at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level outreach position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Environmental Services Manager
Healthcare Services Group
06.2020 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Set aggressive targets for employees to drive company success and strengthen motivation
Security Field Manager
Brosnan Security
07.2017 - 05.2020
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Performed quality control inspections on phases of field operations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed and implemented processes and strategies to achieve operational goals.
- Defined clear targets and objectives and communicated to other team members.
Survey Interviewer/Supervisor of Operations
Texas A&M University Public Policy Research Int
06.2007 - 05.2017
- Adapted interview style to suit needs of position and candidate.
- Elicited comments from individuals surveyed and accurately recorded comments.
- Assisted in coordination of on-site interviews, managing schedule to stay organized.
- Trained and coached new recruiters to improve individual's interviewing capabilities.
- Followed scripted questionnaires verbatim to collect research data.
- Utilized behavioral-based interviewing techniques to evaluate candidates' experience and skills.
- Administered HIV test
- Created and administered pre-employment assessments to measure candidate suitability.
- Conducted interviews with participants to assess eligibility.
- Explained survey objectives and procedures to interviewees.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
Outreach Worker/Tester
Dallas Urban League
05.2011 - 04.2017
- Facilitated communication between clients and other service providers.
- Developed and implemented strategies to enhance quality of social services.
- Coordinated with local government to provide resources to clients.
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Facilitated outreach activities to build community awareness.
- Maintained and report accurate data on program health education, outreach and testing services
- Represented agency at local, regional and national gatherings.
- Provided consumer navigation and referrals services to members of targeted community in order to connect them with additional healthcare support services.
- Administered HIV/STD Testing
Outreach Specialist
AIDS Arms
04.2008 - 03.2011
- Represented organization at industry conferences by manning booths and giving polished presentations.
- Maintained positive relationships with HIV consumers and regularly reached out to offer assistance to individuals.
- Built and maintained contact and referrals database for leads across Dallas/Ft. Worth area.
- Publicized HIV program via multifaceted outreach strategies targeted on improving information and participation.
- Increased brand awareness and boosted public perception of organization through proactive outreach and network development with key stakeholders.
- Increased referrals by calling on target groups, organizations and professionals.
- Delivered presentations to interested groups and answered wide-ranging questions about available
- Planned outreach events for HIV community to reach out to at-risk groups.
- Offered personalized support to individuals needing HIV/STD services, helping connect each with available resources and relevant resources.
- Administered HIV/ STD testing to various high-risk individuals in the community.
- Offered personalized support to individuals needing HIV services, helping connect each with available resources and relevant team members.
- Disseminated critical information to HIV groups to take advantage of programs such as counseling and medical.
HIV Prevention Counselor/Community Outreach Worker
The Lasima Foundation
02.2006 - 03.2008
- Coordinated with different service providers to meet clients' individual needs.
- Developed presentations for public events, community groups and school assemblies.
- Cultivated strong network of providers delivering necessary assistance to targeted community.
- Managed cases of HIV clients receiving social or community service support.
- Facilitated community outreach to expand participation and support.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Connected individuals with available and relevant resources.
- Administered HIV/STD testing
- Tracked individuals clients in need of 6 month followup for services needed
- Traveled to street venues to conduct various types of HIV tests
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Targeted specific community groups with wellness and disease management information.
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Performed HIV tests and interpreted test results, recording and maintaining test results.
Outreach Worker
Human Services Network
04.2002 - 12.2005
- Collaborated with various stakeholders to promote social services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Advocated for client needs and funding for at-risk groups.
- Facilitated outreach activities to build community awareness.
- Monitored progress towards service plan goals.
- Facilitated communication between clients and other service providers.
HIV Prevention Counselor/Outreach Specialist
Dallas Urban League
04.1998 - 03.2002
- Assisted clients in enrolling and re-engaging in appropriate medical care.
- Performed HIV tests and interpreted test results, recording and maintaining test results.
- Collaborated with local organizations to expand health services and resources.
- Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Collected demographic information to accurately complete CDC HIV report forms.
- Traveled to street venues to conduct various types of HIV tests.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions
- Traveled to street venues to conduct various types of HIV tests
Education
Some College (No Degree) - Business Administration And Management
Texas College
Tyler, TXHigh School Diploma -
Greenville High School
Greenville, TX05.1981
Skills
- Service Quality
- Daily Facility Operations
- Research Study Participant Recruitment
- Health Testing and Outreach Services
- Data Reporting and Documentation
- Information/Navigation/Referrals
- Negotiation
- Customer Service skills
- Problem Solving Skills
- Community-based resources
- Report preparation
- Reasoning ability
- Healthy living plans
- Assignment management
- Public outreach
- Excellent Communication
Affiliations
Phi Beta Sigma Fraternity Incorporated
Timeline
Environmental Services Manager
Healthcare Services Group
06.2020 - Current
Security Field Manager
Brosnan Security
07.2017 - 05.2020
Outreach Worker/Tester
Dallas Urban League
05.2011 - 04.2017
Outreach Specialist
AIDS Arms
04.2008 - 03.2011
Survey Interviewer/Supervisor of Operations
Texas A&M University Public Policy Research Int
06.2007 - 05.2017
HIV Prevention Counselor/Community Outreach Worker
The Lasima Foundation
02.2006 - 03.2008
Outreach Worker
Human Services Network
04.2002 - 12.2005
HIV Prevention Counselor/Outreach Specialist
Dallas Urban League
04.1998 - 03.2002
Some College (No Degree) - Business Administration And Management
Texas College
High School Diploma -
Greenville High School
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