Estrella Angues
Resume Customer service
Lancaster,CA
Summary
Bilingual Administrative Assistant with sound judgment and decision-making skills. Effectively communicates with all levels of management, employees, customers and vendors. Performs organizational tasks with strong customer service focus.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Customer service
Bridge Management
Palmdale, California
04.2023 - 12.2025
- Provided customer service to visitors at the barn.
- Provided excellent customer service throughout the registration process.
- Provided exceptional customer service at all times.
- Greeted clients and provided excellent customer service.
- Generated reports on customer service activities.
- Provided excellent customer service when delivering goods.
- Advised on solutions to improve customer service operations.
- Provided quality customer service to children and parents.
- Greeted customers warmly and provided excellent customer service.
- Answered phones promptly and provided excellent customer service.
- Assisted servers in providing outstanding customer service.
- Handled escalated customer service matters professionally.
- Provided excellent customer service to ensure satisfaction.
- Monitored workflow, productivity, and customer service levels.
- Provided customer service support via phone or email.
Education
Ofy Charter School
Lancaster, CASkills
- Customer service
- Conflict resolution
- Data reporting
- Process improvement
Languages
Spanish
Professional
Certification
- Driver license 2025
Timeline
Customer service
Bridge Management
04.2023 - 12.2025
Ofy Charter School