Estrella Dedios
Orlando
Summary
Experienced with managing daily store operations and assisting customers. Uses effective communication to enhance customer satisfaction and resolve issues promptly. Track record of maintaining store cleanliness and organization, ensuring pleasant shopping experience for all customers.
Overview
5
5
years of professional experience
Work History
Store Front Staff Member
CVS Pharmacy
12.2022 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring product availability and reducing stock discrepancies.
- Operated cash registers, accepting payment and making change.
- Maintained cleanliness of store by sweeping, dusting and removing trash.
- Collaborated with team members to ensure smooth daily functioning of the store and timely completion of tasks.
- Greeted guests and answered questions about merchandise.
Office Assistant
Illas Management Company
12.2020 - 05.2024
- Assisted in onboarding new employees, checked information on I-9s
- Updated Company system, ensuring information was up to date
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Education
No Degree - Biology
University of Central Florida
Orlando, FL12-2027
High School Diploma -
Walter L. Sickles High School
Tampa, FL05-2024
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Customer relationship management (CRM)
- Strategic planning
Timeline
Store Front Staff Member
CVS Pharmacy
12.2022 - Current
Office Assistant
Illas Management Company
12.2020 - 05.2024
No Degree - Biology
University of Central Florida
High School Diploma -
Walter L. Sickles High School