Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estrella Gonzalez Sanchez

San Pablo,CA

Summary

Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.

Overview

4
4
years of professional experience

Work History

Universal Banker

Mechanics Bank
12.2024 - 02.2025
  • Assisted customers with account inquiries and transactions, such as deposits, withdrawals, and loan payments, efficiently at the teller counter.
  • Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
  • Maintained cash drawer by following exact procedures for transactions and strong security protocols.
  • Balanced currency, coin and checks in cash drawers at ends of shifts and calculated daily transactions using computers or calculators.
  • Conducted routine audits of cash drawers for accuracy and compliance standards.
  • Collaborated with team members to ensure smooth branch operations daily.

Relationship Banker

Bank of America
06.2022 - 12.2023
  • Built long-term relationships with customers by providing personalized service and support.
  • Received and processed customer transactions, including deposits, withdrawals, loan payments, and other banking services.
  • Handled large volumes of currency quickly and accurately, with minimal errors.
  • Balance cash drawers on a daily basis.
  • Educated customers on bank products and services to meet their needs.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services, such as wire transfers and direct deposits.
  • Resolved discrepancies concerning customers' accounts, improving client satisfaction.

Host

Restoration Hardware
07.2021 - 01.2022
  • Greet and acknowledge incoming and departing guests in a warm, friendly manner.
  • Prepare seating assignments by organizing and prioritizing reservations to accommodate all guests.
  • Escort guests to their assigned table, present the menus, and offer additional information on the menu items.
  • Communicate with wine specialists (servers) about incoming and seated guests to provide fast and courteous customer service.
  • Walk through the tasting room during service to ensure guest satisfaction.
  • Perform closing duties to facilitate openings, and maintain the company aesthetic.

Education

Business Administration

Contra Costa College
San Pablo, CA
06-2022

High School Diploma -

Pinole Valley High School
Pinole, CA
06-2019

Skills

  • Cash handling
  • Branch operations
  • Customer service
  • Attention to detail
  • Problem-solving
  • Hospitality and accommodation

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Universal Banker

Mechanics Bank
12.2024 - 02.2025

Relationship Banker

Bank of America
06.2022 - 12.2023

Host

Restoration Hardware
07.2021 - 01.2022

Business Administration

Contra Costa College

High School Diploma -

Pinole Valley High School

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