Estrella Juarez Reyes
Elgin,IL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Buy Online, Pick up In Store
Home Depot
03.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Waiter/ Bartender/Food Delivery Driver
El Diamante Azul
10.2020 - 08.2021
- Provided exceptional customer service by anticipating needs and ensuring satisfaction.
- Managed multiple tables efficiently, maintaining high service standards during peak hours.
- Trained new staff on menu knowledge and service procedures to enhance team performance.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Crafted and served diverse cocktails while maintaining high standards of quality and presentation.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Communicated effectively with customers to resolve issues and provide updates on orders.
- Handled customer inquiries and complaints with professionalism and courtesy.
- Supported team members during busy shifts, contributing to efficient service flow.
Package Handler
Amazon
11.2019 - 10.2020
- Operated material handling equipment to ensure efficient package movement and processing.
- Sorted packages accurately according to destination, enhancing workflow efficiency.
- Assisted in training new team members on safety protocols and operational procedures.
- Monitored inventory levels, ensuring timely replenishment of supplies for uninterrupted operations.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated with supervisors about delays or other issues with shipments.
Food Delivery Driver
Road Runners
12.2016 - 11.2019
- Delivered food orders promptly, ensuring high customer satisfaction and adherence to delivery timelines.
- Navigated routes efficiently, optimizing travel time and reducing fuel costs.
- Maintained accurate records of deliveries and payments for efficient transaction processing.
- Assisted in training new drivers on operational procedures and safety protocols.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Addressed issues and resolved customer complaints to establish trust and reliability.
Laundry and Dry Cleaning
Glen Crest Nursing Home
10.2016 - 12.2016
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Handled laundry and dry cleaning requests efficiently, ensuring prompt delivery back to the guest''s suite.
- Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
- Maintained laundry equipment for optimal performance, resulting in reduced downtime and increased productivity.
- Managed laundry services efficiently, ensuring a constant supply of fresh linens for guest use.
Restaurant Waiter
El Diamante Azul
04.2014 - 10.2016
- Provided attentive service to customers, ensuring satisfaction throughout dining experience.
- Assisted in maintaining cleanliness and organization of tables and dining area.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Learned menu items thoroughly to provide accurate recommendations to guests.
- Answered customers' questions, recommended items, and recorded order information.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Inspected dishes and utensils for cleanliness.
- Processed orders and sent to kitchen employees for preparation.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Nicholas Senn High School
Chicago, IL06-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Dependable and responsible
- Order taking
- Cash handling
- Team player attitude
- Forklift operation
- Warehouse safety
- Safety awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Buy Online, Pick up In Store
Home Depot
03.2022 - 08.2022
Waiter/ Bartender/Food Delivery Driver
El Diamante Azul
10.2020 - 08.2021
Package Handler
Amazon
11.2019 - 10.2020
Food Delivery Driver
Road Runners
12.2016 - 11.2019
Laundry and Dry Cleaning
Glen Crest Nursing Home
10.2016 - 12.2016
Restaurant Waiter
El Diamante Azul
04.2014 - 10.2016
High School Diploma -
Nicholas Senn High School