Estrella Morris
Kennewick,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recently decided to switch careers and looking for a phlebotomy position.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Receptionist
Mid-columbia Gymnastics Academy
01.2011 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Phlebotomy
Northwest Phlebotomy School
Spokane, WA06.2023
GED -
Stanfield High School
Stanfield, OR09.1995
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- Problem-Solving
- Punctual and Reliable
- Call Answering and Routing
- Customer Complaint Resolution
Certification
- Phlebotmy License - 2023-present
Timeline
Receptionist
Mid-columbia Gymnastics Academy
01.2011 - Current
Phlebotomy
Northwest Phlebotomy School
GED -
Stanfield High School
- Phlebotmy License - 2023-present
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