Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Estrella Morris

Kennewick,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Recently decided to switch careers and looking for a phlebotomy position.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Receptionist

Mid-columbia Gymnastics Academy
01.2011 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.

Education

Phlebotomy

Northwest Phlebotomy School
Spokane, WA
06.2023

GED -

Stanfield High School
Stanfield, OR
09.1995

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer/Client relations
  • Scheduling
  • Greeting and Seating Clients
  • Problem-Solving
  • Punctual and Reliable
  • Call Answering and Routing
  • Customer Complaint Resolution

Certification


  • Phlebotmy License - 2023-present

Timeline

Receptionist

Mid-columbia Gymnastics Academy
01.2011 - Current

Phlebotomy

Northwest Phlebotomy School

GED -

Stanfield High School

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Estrella Morris