Estrella Mostacero
Fort Myers,FL
Summary
Creative and motivated leader with supervising experience adept at utilizing planning strengths to accomplish projects and company goals. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills.
Overview
3
3
years of professional experience
Work History
Babysitter
Fort Myers Community Church
04.2023 - Current
- Played games, worked on puzzles, and read books to infants
- Communicated positively with children and guardians.
- Organized and cleaned rooms after activities by picking up toys and straightening up the playrooms.
- Reassured children when upset providing emotional support and stability.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Supervisor
Love Boat Home Made Ice Cream
07.2020 - 12.2022
- Handled customer complaints and resolved issues to ensure customer satisfaction
- Performed nightly evaluations of employee performance and coached to improve weak areas
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Developed and implemented new processes and procedures to streamline operations.
Education
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL12.2023
Skills
- Conflict Resolution Techniques
- Adaptable Style
- Motivational Leadership
- Providing Feedback
- Team Management
- Tech Savvy
- Cool Under Pressure
- Anticipating Guest Needs
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Babysitter
Fort Myers Community Church
04.2023 - Current
Supervisor
Love Boat Home Made Ice Cream
07.2020 - 12.2022
Associate of Arts - General Studies
Florida SouthWestern State College
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