Successfully managed and coordinated service of up to 130 guest per event.
Proficiently operated POS system to process customer order, payments, and provided recipients in a timely and accurate manner.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Cultivated warm relationships with regular customers.
Application Intern
TID - City Of Long Beach
10.2022 - 07.2023
Coordinated with team of 20+ members to ensure successful release of Long Beach Recovery Dashboard.
Managed direct communication with Program Managers to ensure that project goals and objectives align with city's vision of recovery.
Oversaw $444,675 in funding for City Manager Program, ensuring that resources were allocated efficiently and effectively to meet LBRA Dashboard timelines and deliverables.
Leveraged expertise in Microsoft applications to design and create Application/Interest Form to streamline registration process for LBRA programs.
Hostess
Denny's Diner
04.2019 - 01.2021
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Maintained balanced cash drawer with correct money values and accurate documentation.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.