Estrella Sanks
Columbus,Georgia
Summary
Dedicated professional with experience at Kia Motors, excelling in quality assurance and safety management. Proven ability to resolve complex problems and maintain high productivity levels, consistently meeting production targets. Strong interpersonal skills, as demonstrated in previous roles, ensuring adherence to OSHA compliance and workplace cleanliness.
Overview
9
9
years of professional experience
Work History
Production Worker
Kia Motors
05.2019 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Customer Service Representative
Walmart
06.2016 - 05.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
G.W Carver High School
Columbus, GA05.2016
Skills
- Workplace cleanliness
- Heavy lifting
- Quality assurance
- Safety management
- Quality inspections
- Complex Problem-solving
- Lockout and tagout procedures
- OSHA compliance
Timeline
Production Worker
Kia Motors
05.2019 - Current
Customer Service Representative
Walmart
06.2016 - 05.2019
High School Diploma -
G.W Carver High School