Summary
Overview
Work History
Education
Skills
Timeline
Generic

Estrella Sharkey

Kennewick,WA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Substance Use Disorder Professional

Lourdes
Richland, WA
07.2023 - Current
  • Scheduled and confirmed patient appointments for SUD assessments, intakes, and consultation services.
  • Scheduled appointments by telephone or in person.
  • Gathered patient records for provider.
  • Collected information, and verified insurance
  • Greeted office patients daily by telephone, email or in person.
  • Compiled physical and digital documents, charts, and reports.
  • Conducted patient intake interviews to collect medical information and insurance details.

Substance Use Disorder Peer Specialist

Lourdes
Richland , WA
11.2021 - Current
  • Established trusting relationships with clients through active listening and empathetic responses.
  • Provided individualized support to individuals with mental illness, including crisis intervention and de-escalation techniques.
  • Supported clients in developing independent living skills such as budgeting, meal planning, medication management.
  • Provided emotional support to help clients cope with difficult emotions such as depression or anxiety.
  • Created referrals for additional services when needed such as psychiatric evaluation or substance abuse counseling.

Education

GED -

Boise State University
Boise, ID
12-2008

Some College (No Degree) - AAS Addiction Studies

Spokane Falls Community College
Spokane, WA

Skills

  • Active Listening
  • Flexible and Adaptable
  • Organization and Time Management
  • Clerical Support

Timeline

Substance Use Disorder Professional

Lourdes
07.2023 - Current

Substance Use Disorder Peer Specialist

Lourdes
11.2021 - Current

GED -

Boise State University

Some College (No Degree) - AAS Addiction Studies

Spokane Falls Community College

Similar Profiles

CREATE PROFILE
Estrella Sharkey