Estrellita Flores
Deming,NM
Summary
Customer-focused Eyewear Specialist with 6 years of experience meeting patient vision needs. Dedicated to attentive customer care resulting in correct eyewear choices and satisfied, repeat customers. Technically advanced student of eyewear advances proven to keep up with trends in field and lead clients and colleagues to best solutions.
Overview
10
10
years of professional experience
Work History
Optician
Medical Management Resources Group
Tempe, AZ
06.2018 - Current
- Assist patients with frame selection and lens options according to the height of their prescription and the type of lens that will be worn.
- Explain the benefits of various types of eyewear protection options such as anti-glare coatings with harmful blue light and UV protection, transitions, and polarized lenses.
- Place prescription eyeglass and contact orders in the appropriate insurance portal after pulling insurance benefits.
- Inspect completed eyeglasses to ensure accuracy before releasing them to patients.
- Educate patients about proper use of corrective eyewear, lifestyle habits, diet, exercise, which can affect vision health.
Community Health Worker
Ben Archer Health Center
Deming, NM
10.2015 - 06.2018
- Conducted home visits to assess the health needs of clients and their families.
- Monitored client progress towards health goals and objectives.
- Provided health education to clients about nutrition, physical activity and disease prevention.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Participated in outreach activities such as health fairs or community events.
Volunteer Program Manager
Deming Senior Center
Deming, NM
03.2015 - 07.2015
- Developed and implemented volunteer recruitment strategies to increase program participation.
- Conducted orientations for new volunteers, providing information about the organization's mission, values, and policies.
- Maintained accurate records of volunteer hours and tasks completed.
In-Home Service Assistant
Deming Senior Center
Deming, NM
07.2014 - 03.2015
- Assisted in assigning homemakers to help care for elderly patients under Respite Care, Title XX, and Title III.
- Assisted in checking and approving timesheets submitted by homemakers.
- Answered phone calls in which I addressed patient concerns and needs.
Education
Associate of Arts - Liberal Arts And General Studies
Western New Mexico University
Silver City, NM12-2012
Skills
- Prescription Interpretation
- Optical Terminology
- Optical Equipment Operation
- Eye Health Assessment
Languages
English
Professional
Spanish
Professional
Timeline
Optician
Medical Management Resources Group
06.2018 - Current
Community Health Worker
Ben Archer Health Center
10.2015 - 06.2018
Volunteer Program Manager
Deming Senior Center
03.2015 - 07.2015
In-Home Service Assistant
Deming Senior Center
07.2014 - 03.2015
Associate of Arts - Liberal Arts And General Studies
Western New Mexico University
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