Estreya Martinez Garcia
Las Vegas,NV
Summary
Dynamic Authorization and Referral Specialist at Women's Health Associates of Southern Nevada, adept at streamlining referral processes and enhancing patient care coordination. Proficient in insurance verification and appointment scheduling, I excel in teamwork and maintaining data integrity, ensuring timely access to healthcare services for patients.
Experienced with managing referral systems and client coordination. Utilizes strong communication skills to ensure accurate and timely referrals. Track record of effective problem-solving and adaptability, contributing to team success.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Authorization and Referral Specialist
Women's Health Associates Of Southern Nevada
07.2014 - Current
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for procedures in office and referring out.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Scheduled appointments with specialists on behalf of clients.
- Managed high-volume referral requests by prioritizing tasks and maintaining organized records.
- Obtained prior authorization for procedures in office.
Receptionist
Tire Mart & Automotive
04.2014 - 06.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Warehouse Packer
Advance Polybag, Inc
03.2009 - 06.2013
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
- Placed, tagged, and secured merchandise in diverse designated areas.
Retail Sales Associate
Disney Store
09.2009 - 01.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV06-2009
Skills
- Insurance verification
- Data entry proficiency
- Medical terminology
- Pre-authorizations
- Physician authorizations
- Appointment scheduling
- Healthcare industry
- Notetaking and documentation
- Patient scheduling
- Medical scheduling
- Referral tracking
- Diagnostic appointments
- Insurance precertification processes
- Insurance authorizations
- Patient referral
- Teamwork
Languages
Spanish
Professional Working
Timeline
Authorization and Referral Specialist
Women's Health Associates Of Southern Nevada
07.2014 - Current
Receptionist
Tire Mart & Automotive
04.2014 - 06.2014
Retail Sales Associate
Disney Store
09.2009 - 01.2010
Warehouse Packer
Advance Polybag, Inc
03.2009 - 06.2013
High School Diploma -
Desert Pines High School
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