Estuardo De La Rosa

• Managed event logistics and operations for Expositores Conference 2022.

• Managed administrative logistics of events planning, event booking, and event promotions for this conference.

• Reviewed event bills to confirm accuracy and approved payment.

• Brainstormed and implemented creative event concepts and themes.

• Utilized internal databases to prepare and distribute guest lists, electronic invitations, and registration processes.

• Developed post-event reports to determine effectiveness of each event.

• Coordinated schedules and timelines for events.

• Served in Pastoral care of a Bible Study group alongside other two Seminary Students.

• Preached and led Bible Studies once a month.

• Provided Biblical counseling to members of our Bible Study whenever needed.

• Created study of God's Word environment for interaction and active engagement in applying these truths in life.

• Taught and counseled youth ages 12-17 and a few college students.

• Preached on Sundays.

• Developed and taught weekly Bible studies for the youth group.

• Planned weekly groups as well as special events and overnight retreats.

• Provided biblical counseling to members of the youth group when needed.
• Created study of God's Word environment for interaction and active engagement in applying these truths in life.

• Purchased office supplies and other resources for the church.

• Processed maintenance work requests.

• Supervised and coordinated building maintenance, work orders, and small renovation projects.

• Evaluated and recommended changes in rental pricing strategies to remain competitive in the market.

• Collected rent for 28 units.

• Communicated regularly with the Director of Operation on the status of the property.

• Handled tenants' concerns and complaints promptly.

• Verified income, assets, and expenses and completed file tracking sheet for each applicant

• Completed final move-out walk-throughs with tenants to identify required repairs.

• Managed B2B accounts to retain existing relationships and grow share of business.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Supervised order deliveries.

• Worked with designated Customer service team.

• Provided Service Inventory to retail stores: assessing business inventory control and sales flow.

• Implemented Marketing campaigns

• Solved highly escalated complaints, billing inaccuracies as well as creating new business account, collecting business permits, etc.

• Traveled extensively within geographic territory for customer in person visits.

• Completed daily computer data entry, keeping detailed logs of all work orders in the Customer Service Management database software.

• Built one on one relationships with business partners and working with their constituents.

• Organized and implemented business outreach projects to reach new

businesses, within geographical territories. • In person presentations, hosting events.

• Campaigned product lines at Business Trades Shows.

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