Dedicated and detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Manager
Evolve IP
04.2023 - 11.2023
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Educated clients on new products or services to increase customer engagement with brand.
Facilitated client satisfaction and renewed customer relations to drive growth.
Coordinated with internal teams to facilitate prompt delivery of client projects.
Negotiated prices, terms of sales and service agreements.
Outside of job description; put together a One Note detailed policy procedure workbook for Client Relationship Managers in my team.
Quarterly Strategic Business Reviews with clients.
Executive Assistant
ClearStone Property Management
12.2020 - 10.2022
Updated spreadsheets and created presentations to support executives and boost team productivity
Screened calls and emails and responded accordingly to support executive correspondence
Process payroll for employees and property managers
Assist owner with accounts payable and receivable for all properties
Process all HOA monthly dues and communicate all important information to homeowners and tenants.
Office Manager
Postal Delivery Systems
03.2019 - 12.2020
Coached new hires on company processes while managing employees to achieve maximum production
Coordinated special projects and managed schedules
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets
Implemented project management techniques to overcome obstacles and increase team productivity
Managed office operations while scheduling appointments for department managers.
HR Assistant/Accounts Payable Clerk
Mr. Stax Inc
08.2015 - 02.2019
Documented human resources records and maintained confidentiality of sensitive personal information
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes
Managed payroll data entry and processing for employees comply with predetermined company guidelines
Streamlined daily reporting information entry for efficient record keeping purposes
Supported management by processing invoices and documents with consistent on-time delivery
Investigated daily variances and corrected errors to resolve discrepancies.
Education
CA Real Estate License - Real Estate
First Tuesday
Riverside, CA
05.2022
High School Diploma -
Opportunities For Learning - Santa Clarita
Santa Clarita, CA
08.2008
Skills
Customer service oriented
Reliable and responsible
Fluent Spanish/English
Strategic planning
Administrative support
Staff Management
Business administration
Team Training
Account Servicing
Vendor Relations
Client Relationship Management
Business Development
Languages
Fluent in English/Spanish
Certification
REAL ESTATE PROPERTY MANAGEMENT
REAL ESTATE PRINCIPLES
REAL ESTATE PRACTICE
Timeline
Account Manager
Evolve IP
04.2023 - 11.2023
Executive Assistant
ClearStone Property Management
12.2020 - 10.2022
Office Manager
Postal Delivery Systems
03.2019 - 12.2020
HR Assistant/Accounts Payable Clerk
Mr. Stax Inc
08.2015 - 02.2019
CA Real Estate License - Real Estate
First Tuesday
High School Diploma -
Opportunities For Learning - Santa Clarita
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