ESWORT B COOMBS
Brooklyn,NY
Summary
To contribute to the overall success of a company in a position of diverse responsibility which requires strong organizational, planning, problem-solving and follow-through skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Behavioral Health Associate
One Brooklyn Health (Interfaith Medical Center)
2018.11 - Current
- Facilitate group therapy sessions, encouraging active participation and promoting healthy coping strategies among patients.
- Participate in ongoing professional development in behavioral health care to enhance service quality.
- Foster a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
- Maintain confidentiality of patients information according to HIPAA regulations and ethical guidelines.
- Develop strong rapport with patients to better address their needs.
- Promote a safe therapeutic milieu through consistent enforcement of policies, procedures, and guidelines related to patient care.
- Assist in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
- Assist with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Perform scheduled patient safety checks and document results to establish patients' well-being.
Senior Case Manager
SUS (Services For The Underserved)
2010.01 - 2018.10
- Trained Case Managers on DHS Client information system.
- Provided administrative and clinical supervision in the social service department.
- Evaluated clients and complete their psychosocial assessment.
- Evaluate the performance of employees, utilizing the established performance criteria and guidelines
- Participated in case conferences to provide updates on clients individual service plan progress.
- Ensure that all incidents are reported in a timely manner to supervisors
- Maintained clients records by reviewing case notes; documenting events and progress
- Ensured that referrals are made to appropriate internal and external services as required to meet the clients needs.
- Facilitated house meetings and groups with clients in a single men’s and women's shelter.
- Assisted in helping to resolve clients challenges and make decisions in compliance with program policies, procedures and protocols.
Intake Worker / Diversion Specialist
PALLADIA
2009.01 - 2010.01
- Screened new and returning adult male clients who requested shelter services
- Screened for service duplication across shelters or homeless service providers
- Provided escort for diversion placements when needed
- Prepared travel assistance requests for clients diverted to viable housing options
- Provided interventions in the area of diversion, aftercare and prevention.
Education
Bachelor of Arts - Communications (Interpersonal Communications)
The Ohio State University
Columbus, OH12.1999
Associate of Arts - Liberal Arts And General Studies
Essex County College
Newark, NJ12.1996
Skills
- Crisis Intervention and Conflict resolution
- Excellent organizational skills
- Ability to function as part of a team
- Interpersonal communication skills
- Ability to prioritize and multi-tasks
- MS Office, Internet
Certification
Basic Life Support (BLS) Certified (American Heart Association)
Timeline
Behavioral Health Associate
One Brooklyn Health (Interfaith Medical Center)
2018.11 - Current
Senior Case Manager
SUS (Services For The Underserved)
2010.01 - 2018.10
Intake Worker / Diversion Specialist
PALLADIA
2009.01 - 2010.01
Bachelor of Arts - Communications (Interpersonal Communications)
The Ohio State University
Associate of Arts - Liberal Arts And General Studies
Essex County College
Basic Life Support (BLS) Certified (American Heart Association)
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