Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Eternity Gilmore

Tampa,FL

Summary

Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty. Recent graduate ready to begin full time work.

Overview

2
2
years of professional experience

Work History

Customer Server

Waffle House Restaurant
Tampa, FL
06.2023 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed complaints to kitchen staff and served replacement items.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided exceptional service to high volume of daily customers.
  • Answered phone calls to assist customers with questions and orders.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.

Cashier

Checkers Restaurant
Tampa, FL
05.2022 - 06.2023
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Education

High School Diploma -

Brandon High School
Brandon, FL
01-2023

Associate of Science - Business Administration And Management

Hillsborough Community College
Tampa, FL

Skills

  • CRM Software
  • Customer Engagement and Satisfaction
  • Order Management
  • Complaint Resolution

References

References available upon request.

Timeline

Customer Server

Waffle House Restaurant
06.2023 - Current

Cashier

Checkers Restaurant
05.2022 - 06.2023

High School Diploma -

Brandon High School

Associate of Science - Business Administration And Management

Hillsborough Community College

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Eternity Gilmore