Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Manager
Wagers Internet Cafe
12.2022 - Current
Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
Researched developing trends to stay updated with new ideas and marketing practices.
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Utilized market trends and target audience statistics to effectively and appropriately market products.
Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Phlebotomist Technician
CPL Laboratories
02.2022 - 02.2023
Collected blood samples in accordance with laboratory protocols and regulations.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Knowledgeable in various venipuncture drawing techniques
Completed proper sanitation and cleaning of equipment and work areas between patients.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Centrifuged blood samples as outlined in clinical protocols.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Assisted in training and onboarding new phlebotomists.
Lead Sales Associate
Old Navy – GAP INC.
11.2018 - 01.2020
Handled cash register operations and customer transactions to process payments.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Trained, coached, and mentored new sales associates for maximum performance.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Performed inventory control procedures to manage stock.
Provided exceptional customer service to foster client loyalty and satisfaction.
Education
Bachelor of Science - Kinesiology Major
University of Houston
Houston, TX
12.2024
No Degree - Phlebotomy Certification
Lillies Institute of Phlebotomy
Killeen, TX
07.2021
Associate of Applied Science - Associates of Applied Science
Central Texas College
Killeen, TX
05.2021
Skills
Quality Assurance & Control
Public and Media Relations
Partnership Development
Strategic Planning
Project Management
Medical Records Maintenance and Medical Records Review
Data Entry and Paperwork Processing
Specimen Labeling Procedures
Customer Service
Loss Prevention
Inventory Control
Certification
Certified Phlebotomist Technician, National Health Association (NHA)
BLS Certified
Languages
Spanish
Native or Bilingual
Timeline
Marketing Manager
Wagers Internet Cafe
12.2022 - Current
Phlebotomist Technician
CPL Laboratories
02.2022 - 02.2023
Lead Sales Associate
Old Navy – GAP INC.
11.2018 - 01.2020
Bachelor of Science - Kinesiology Major
University of Houston
No Degree - Phlebotomy Certification
Lillies Institute of Phlebotomy
Associate of Applied Science - Associates of Applied Science
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center