Ethan Aitken
Fredonia
Summary
I am sales professional equipped with robust background in fostering client relationships and achieving sales targets. I am known for strong focus on teamwork and delivering results. I am adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Experienced with relationship-building and driving sales growth through effective communication. I utilize persuasive techniques to foster client trust and close deals. I also have a track record of exceeding sales targets and contributing to team objectives. Adept at team collaboration, adapting to changing needs, and leveraging skills in negotiation, communication, and strategic planning. Known for reliability, fostering productive team environment, and consistently meeting targets.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Walmart
10.2025 - 12.2026
- Diagnosed and repaired complex automotive issues using advanced diagnostic equipment.
- Performed routine maintenance tasks to ensure vehicle reliability and safety.
- Streamlined workflow processes to enhance efficiency in service department operations.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Bartender
Hideaway Bay Resort
06.2025 - 10.2025
- Crafted unique cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels and quality control.
- Provided exceptional customer service, fostering a welcoming atmosphere.
- Trained new staff on bar procedures and menu offerings for consistency.
- Developed promotional drink specials to attract and retain patrons.
- Collaborated with kitchen staff to synchronize food and beverage pairings for customers.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Sales Representative
Cellular Sales Verizon
10.2023 - 05.2025
- Developed strong relationships with clients through effective communication and needs assessment.
- Executed sales strategies to achieve quarterly targets and drive revenue growth.
- Analyzed market trends to identify new business opportunities and enhance product offerings.
- Trained and mentored junior sales representatives on best practices and product knowledge.
- Managed customer accounts, ensuring timely follow-ups and resolution of inquiries or issues.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
BARTENDER
VALENTINES
03.2022 - 11.2024
- Kept bar organized and clean during busy hours.
- Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
WAITER
SHOREWOOD COUNTRY CLUB
06.2023 - 10.2023
- Greeted guests in a friendly and professional manner, taking orders accurately.
- Performed opening and closing duties such as restocking supplies, cleaning work areas and setting up the dining room for next day's business.
- Ensured tables were properly set up before seating guests and cleared promptly after meal completion.
- Supported other servers, running food and refilling beverages to meet team goals.
- Successfully handled large parties or groups of diners simultaneously in a fast paced environment.
- Regularly checked back with guests to ensure satisfaction with their meals.
STORE ASSOCIATE
ALDI
03.2020 - 07.2023
- Collaborated with kitchen staff on food preparation, ensuring meals were served quickly and correctly.
- Greeted customers and answered questions, assisting with needs and finding items.
- Demonstrated ability to work in a fast-paced environment while staying organized and attentive to detail.
- Built relationships with customers through friendly conversations about products or services offered at the store.
- Unloaded store merchandise and arranged products in display areas.
- Processed cash and credit payments with accurate cash-handling.
COLLEGIATE ATHLETE
ANNA MARIA COLLEGE
07.2017 - 11.2019
- Mastered strong communication and teamwork abilities through working with coaches, teammates, and opponents.
- Excelled at problem-solving strategies to resolve conflicts between teammates or opponents during competitive events.
- Learned how to effectively manage stress levels before games by utilizing relaxation techniques such as meditation or breathing exercises.
- Demonstrated flexibility in adapting to changing situations by quickly responding to instructions from coaches during practice and game play.
- Developed excellent time management skills while balancing a rigorous academic and athletic schedule.
- Displayed great sportsmanship by setting positive examples both on and off the field and court that embodied integrity and respect for others.
COLLEGIATE ATHLETE
ANNA MARIA COLLEGE
07.2017 - 11.2019
- Mastered strong communication and teamwork abilities through working with coaches, teammates, and opponents.
- Excelled at problem-solving strategies to resolve conflicts between teammates or opponents during competitive events.
- Learned how to effectively manage stress levels before games by utilizing relaxation techniques such as meditation or breathing exercises.
- Demonstrated flexibility in adapting to changing situations by quickly responding to instructions from coaches during practice and game play.
- Developed excellent time management skills while balancing a rigorous academic and athletic schedule.
- Displayed great sportsmanship by setting positive examples both on and off the field and court that embodied integrity and respect for others.
INTERN
JOE BERTAGNA- HOCKEY EAST COMMISSIONER
02.2019 - 05.2019
WORK STUDY STUDENT
ANNA MARIA COLLEGE
01.2018 - 05.2019
- Greeted students and provided assistance upon arrival.
- Developed strong communication skills while interacting with customers, colleagues, and supervisors.
Education
Business Administration
SUNY Buffalo State
Buffalo, NY06.2021
SPORTS MANAGEMENT & BUSINESS ADMINISTRATION -
ANNA MARIA COLLEGE
MA05.2019
Skills
- Leadership Skills
- People Skills
- Moderate Knowledge of Business
- Customer service
- Time management
- Problem-solving
- Cash handling
- Taking orders
- Interactive communication skills
- Teamwork and collaboration
Technological Experience
- Microsoft Office: Word, Excel, PowerPoint, Publisher
- Final Cut
Timeline
Automotive Technician
Walmart
10.2025 - 12.2026
Bartender
Hideaway Bay Resort
06.2025 - 10.2025
Sales Representative
Cellular Sales Verizon
10.2023 - 05.2025
WAITER
SHOREWOOD COUNTRY CLUB
06.2023 - 10.2023
BARTENDER
VALENTINES
03.2022 - 11.2024
STORE ASSOCIATE
ALDI
03.2020 - 07.2023
INTERN
JOE BERTAGNA- HOCKEY EAST COMMISSIONER
02.2019 - 05.2019
WORK STUDY STUDENT
ANNA MARIA COLLEGE
01.2018 - 05.2019
COLLEGIATE ATHLETE
ANNA MARIA COLLEGE
07.2017 - 11.2019
COLLEGIATE ATHLETE
ANNA MARIA COLLEGE
07.2017 - 11.2019
Business Administration
SUNY Buffalo State
SPORTS MANAGEMENT & BUSINESS ADMINISTRATION -
ANNA MARIA COLLEGE