Ethan Alamein
Temple,TX
Summary
Dedicated and compassionate worker with experience in customer service and facility maintenance. Worked with the guest to ensure that their needs were met. Sold prizes in the prize room while also maintaining the cleanliness and inventory of the room. As a Pinsetter Mechanic, I was responsible for maintaining the cleanliness and operation of the pinsetter machines. Also addressed several issues throughout the building in fields such as electricity, plumbing, and furniture.
Overview
3
3
years of professional experience
Work History
Pinsetter Mechanic
Spare Time Temple Texas
07.2021 - 07.2024
- Enhanced safety measures, conducting regular inspections of all pinsetter equipment and promptly addressing any issues.
- Served as a subject matter expert in pinsetter mechanics, providing guidance and support to other team members as needed.
- Conducted thorough evaluations of current equipment to determine when upgrades or replacements were necessary for optimal performance levels. Replaced parts as necessary in order to keep the center running smoothly
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
- Cleaned, sanitized and maintained high-touch arcade equipment as necessary to keep running according to company standards.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
Education
High School Diploma -
Belton High School
Belton, TX06.2022
Skills
- Guest Interaction
- Strong Work Ethic
- Problem-Solving
- Customer Assistance
- Problem-solving abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
Timeline
Pinsetter Mechanic
Spare Time Temple Texas
07.2021 - 07.2024
High School Diploma -
Belton High School
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